Job Description
We are seeking a highly skilled professional to join our team as a Solution Engineer Lead. As a key member of our Field Sales Support team, you will play a critical role in solving complex customer problems, designing tailored solutions, and delivering impactful demonstrations of our platform.
This role suits individuals with strong pre-sales experience who thrive on customer interaction, solutioning, and collaborating with internal teams to drive business outcomes. You will be responsible for engaging with SMB, mid-market, and enterprise customers to understand their business and technical challenges.
Your key responsibilities will include:
* Conducting discovery sessions, architecting solutions, and delivering tailored product demonstrations and POCs.
* Addressing technical objections and ensuring alignment with customer needs.
You will work closely with Sales, Product, Engineering, and Implementation teams to align technical strategies with sales initiatives and accelerate deal closures. Your ability to work with mid-market and enterprise customers, understand their pain points, and craft effective solutions will be crucial to your success in this role.
Required Skills and Qualifications
To succeed in this role, you should have:
* 3–7 years of experience in pre-sales/solution engineering, technical consulting, or a similar customer-facing technical role.
* Strong background in SaaS, cloud technologies, APIs, and enterprise software environments.
* Proven experience designing and delivering technical demonstrations and POCs.
* Excellent communication and presentation skills, both written and verbal.
* Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
* Familiarity with our products is a strong plus.
Benefits
As a Solution Engineer Lead, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. You will receive comprehensive training and development opportunities to help you grow your skills and advance your career.
Others
In addition to your technical expertise, we are looking for someone who is able to articulate the value and capabilities of our platform to both technical and business audiences. If you are a driven and ambitious professional who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.