About this Opportunity
* This role is central to driving performance, elevating client engagement, and ensuring exceptional standards at every touchpoint.
* You will guide daily operations, uphold visual and service identity, and act as a key ambassador within the luxury market.
* Key responsibilities include supporting performance, profitability, and sales objectives, leading daily operations, and upholding standards.
Your Responsibilities
* Drive results, motivate teams, and deliver a world-class client experience
* Maintain commercial acumen with experience across stock, operations, and performance
* Develop strategic, organized approaches and lead with warmth and authority in a fast-paced environment
* Promote creativity, collaboration, and a harmonious team culture
* Curate memorable client moments and lead with confidence
The Ideal Candidate
* Extensive retail management experience in luxury or premium environments
* Proven capability to drive results, motivate teams, and deliver a world-class client experience
* Strong commercial acumen with experience across stock, operations, and boutique performance
* Strategic, organized, and entrepreneurial approach
* Polished communication skills and ability to represent a global luxury house
We're Looking for Someone Who
* Has passion for fashion and curating memorable client moments
* Is composed, proactive, and able to lead with warmth and authority