PROJECT LEAD, CTP PROGRAMS & INNOVATION – PERSONAL INJURY – SYDNEY, NSW
At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
About the role
- Develop and implement strategies and programs aligned to the principles of value-based health care that contribute to the annual medical services expense control, customer experience, and medical performance targets
- Develop, lead, and execute projects, programs, and initiatives to maximise social, health and commercial outcomes, achieve outperformance, and gain access to the NSW Scheme Innovation Bonus
- Develop and execute SIRA innovation submissions and any appropriate response or reply to deliver interim and final NSW scheme Innovation Bonus approval.
- Drive project success through collaborative leadership of stakeholder engagement and commitment to deliverables within the scope of agreed time frames.
- Identify, manage, and resolve project issues and risks by working with stakeholders across project teams and the wider business
- Support the analysis of opportunities including utilisation of tools, data analysis, process analysis, and costs benefit analysis to influence and inform decision making across the project lifecycle
- Manage, develop, and maintain effective working relationships with third-party providers where required to support consistent delivery of customer experience and sustainable outcomes whilst pro-actively seeking opportunities to improve customer experience.
- Drive consistent delivery of Allianz customer centric culture across Injury Management, Health and Wellbeing within the Long Tail Claims business, in line with the Allianz Customer Experience Principles and strategic Scheme imperatives.
- Lead and contribute to collaboration and knowledge sharing opportunities cross-divisionally within PI to support leveraging of experiences, resources and initiatives which support the business' vision and strategic direction
About you
- Demonstrated background in successfully leading and delivering strategic projects within time, budget, and resource constraints and sustaining outcomes
- Experience in personal injury, disability, or health industry, particularly in project management and relationship management capacity
- Knowledge of the insurance and CTP Compensation system including NSW scheme innovation bonus guidelines
- Ability to recognise, avert, manage, and escalate conflicts to enable effective and timely resolution in accordance with organisational processes
- Demonstrated understanding of strategy development and can work with multiple teams and divisions to align department strategy with organisational vision, translating vision to action to achieve desired results
- Demonstrated ability to build effective relationships internally and externally with clients, intermediaries, and third-party service providers
- Ability to analyse data, identify trends and implement strategic solutions for improvement opportunities where required
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape
Advantages and perks
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the
site.
About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
Join us. Let’s care for tomorrow.