About the Opportunity
An exciting opportunity exists for an experienced Business Analyst to join a major public sector program focused on improving the accuracy, integrity and accessibility of critical regulatory information systems.
This multi-stream program comprises a suite of technical and business-focused projects designed to enhance operational effectiveness and community safety outcomes. The program also contributes to a national reform initiative aimed at establishing a unified register and operating model to ensure long-term data quality, governance and interoperability across jurisdictions.
Interstate travel will be required to participate in in-person workshops and collaboration forums with national stakeholders and partner agencies.
The Role
The Business Analyst will undertake a full range of business analysis and coordination activities across allocated projects within the program.
Key responsibilities include:
* Leading stakeholder engagement, education and coordination activities
* Facilitating workshops to capture and document current and future state processes and information needs
* Conducting business process and data modelling using appropriate tools and techniques
* Identifying, analysing and documenting business and system requirements
* Developing comprehensive Business Requirements Documents (BRDs) and related artefacts
* Ensuring requirements traceability through architecture, design and delivery
* Assessing product capabilities against requirements and identifying configuration or customisation needs
* Documenting requirements for workflow, reporting and integration components
* Supporting data verification, mapping, migration and integration activities
* Supporting quality assurance activities including review of architecture/design documents, test plans, test results and defect management
* Providing advice and recommendations to program leadership and steering committees
* Contributing to solution operationalisation, maintenance planning and post-implementation evaluation
Reporting & Stakeholder Engagement
The Business Analyst will:
* Report to the Program Manager
* Work closely with multi-disciplinary project stream leads and technical teams
* Liaise with business units, subject matter experts and operational stakeholders
* Collaborate with external agencies, national program representatives and vendor implementation partners
Key Outcomes
* Coordinated engagement across internal stakeholders, external agencies and vendor teams
* Clear documentation of current and future state processes and business information requirements
* High-quality requirements artefacts with full traceability through to solution delivery
* Alignment between business needs, legislative requirements and implemented solutions
* Effective contribution to governance, reporting and decision-making forums
Essential Experience & Skills
* Extensive experience leading business analysis activities within large, complex programs
* Strong end-to-end process analysis and modelling capability
* Demonstrated experience producing comprehensive BRDs and associated artefacts
* Proven ability to translate operational and legislative requirements into clear functional specifications
* Strong stakeholder engagement and workshop facilitation skills
* Experience validating requirements against COTS and custom-built solutions
* Excellent analytical skills and attention to detail
* Strong written and verbal communication skills, with the ability to present complex information to diverse audiences
* Ability to manage competing priorities and deliver outcomes under broad direction
Desirable Experience
* Experience working within complex government IT programs
* Experience supporting policy, procedure or legislative reform initiatives
* Exposure to regulatory, law enforcement, or nationally coordinated data programs