Drive Connections That Matter
This role is all about delivering customer service brilliance, empowering customers to achieve their goals, and fostering meaningful connections in every moment.
You will be the face of our brand, providing personalized solutions and product expertise that exceed customer expectations. Your charm and smile are key to making a lasting impression and driving sales.
As a team player, you will collaborate with your colleagues to create a welcoming and inclusive environment that values diversity and promotes employee growth and development.
Key responsibilities include:
* Providing exceptional customer service, resolving issues promptly, and ensuring a seamless experience for our clients
* Staying up-to-date on our latest products and services, sharing knowledge with customers, and identifying opportunities to upsell and cross-sell
* Building strong relationships with customers, understanding their needs, and delivering tailored solutions that meet their requirements
* Working collaboratively with colleagues to achieve sales targets, resolve complex issues, and drive business growth
We offer a competitive hourly rate of $34 plus superannuation and applicable loadings. You will also enjoy exclusive benefits, including discounts on Optus products and shopping with our retail partners, as well as access to over 400 retailers across Australia.
In this role, you will have the opportunity to grow and develop your skills, work in a collaborative and supportive environment, and make a real difference in the lives of our customers. If you are passionate about delivering exceptional customer experiences, building meaningful connections, and driving business growth, we encourage you to apply.