Description
Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Operations Manager to join our team based in Hume, Canberra. The role provides a great opportunity to continue to grow the business and lead the service and parts teams. This is a hands-on management role and you will be responsible for managing a modern and strategic branch in Hume that predominately supports our On-Highway customers.
In this role, you will make an impact in the following ways:
1. Lead, motivate, develop, and engage a complete team of technicians and office staff.
2. Champion Cummins leadership behaviors, mission, vision, and values.
3. Ensure all health, safety & environmental policies, procedures, and legislation are followed, and create an interdependent safety culture.
4. Build strong customer and OEM partner relationships.
5. Develop and implement business growth plans to improve the customer experience.
6. Manage sales, profitability, expenses, WIP and service KPIs in line with regional AOP.