**Do you want to improve your skills or kickstart your career within Employment Services or Administration?**
Do you have excellent organisational skills and a willingness to contribute to a positive culture across all our workplaces? MatchWorks is looking for a** Customer Service Officer **for our **Werribee** site.
**About you**:
**EXPERIENCE and/or SPECIALIST KNOWLEDGE -**
- Demonstrated ability to work in high flow reception area directing traffic to appropriate services
- Demonstrated strong administrative skills including word processing, data entry and filing.
- The ability to use office equipment such as photocopiers and facsimile machines.
- Proven ability to accurately record and retrieve information using a database system.
- Exhibited strong customer service skills, including telephone manner.
- Ability to multi-task and prioritize their workload
**DESIRABLE -**
- Previous experience in the Employment Services Industry
- Qualifications in Business Administration Field
**About the site**:
Come work out of the **Werribee** office, located in the heart of Werribee located south-east of Melbourne's Central Business District. Werribee has had a steady population and urban growth throughout the years and is fast becoming a hub for tourism. It is full of culture, internationally recognised wetlands and many other hidden gems. The Werribee office has a large volume of clients and also houses two GenU hubs. With the high volume of thoroughfare, there will never be a dull moment at this office!
- Close and convenient public transport to the office
- Get yourself lunch from one of the many great restaurants located nearby and sit in one of the many beautiful parks
- Centrally located to amenities and a vast variety of services
**Why us?**
At MatchWorks, we believe everyone deserves the opportunity to work. That is why, every year, we help thousands of people from all backgrounds, ages, and abilities to find sustainable employment. We are also part of the genU family, and we proudly reinvest our profits back into the communities we work within to help people lead their best lives! At genU, we're not all the same. And that's one of our greatest strengths. We draw on the differences in who we are, what we've experienced, and how we think. Because to live our values and to succeed in our vision, we must all be active in building inclusive communities.
- genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity,_ _ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day._
There are so many benefits available when you work with MatchWorks, some of which include
- **Investment in you**:In addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. Additionally, all genU employees are eligible for a 20% scholarship towards undergraduate and postgraduate courses at Torrens University.
- **Commitment to staff Health & Wellbeing**: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- **Increase your take home pay**: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits. In addition to a wonderful employee benefits program including retailers such as Coles, Woolworths & JB HI-FI.
- **Focus on Work-life balance**: 15 days personal leave and a 2pm early finish per month for full-time staff and pro-rata for part-time staff, paid parental leave and ability to purchase extra leave. We are also closed over the Christmas period!
- **Workplace Culture**: Become a part of the Matchworks family with positive and collaborative workplace culture, recognition programs and connections with new people who inspire, mentor and lead.
If this sounds like a position that suits your current career focus, we would love to hear from you!
**Contact**
- Matchworks requires all employees, contractors, volunteers, and work-placement students to be fully vaccinated against COVID-19, unless they are an Excepted Person as defined by the COVID-19 Mandatory Vaccination (Workers) Directions. All applicants must therefore be able to comply with this requirement_