Our Portfolio
Dulux Paints & Coatings has been creating better homes for over 100 years, playing a critical role in protecting and improving spaces and infrastructure we see every day.
We are consistently voted one of ANZ's most trusted brands, with a portfolio of iconic, premium brands including Dulux, Cabot's, Berger, Acratex, British Paints and Porter's Paints.
Our Paints & Coatings Brands are proudly part of the DuluxGroup, home to some of Australia's most iconic brands and approximately 8,000 employees globally.
Your Role: Sales Support Representative
You will be making outbound calls to current Dulux account holders, connecting, understanding and qualifying customer partnerships to establish growth and improvement opportunities.
As a representative of one of Australia's most trusted brands, you will be part of a larger team, provided with coaching, developing and mentoring to help you grow your career.
The roles have pathway opportunities into other sales and business-related functions.
Key Responsibilities:
* Lead customer contact for increased understanding of Dulux Trade account holders
* Ensure outbound call completion for daily/weekly assigned requirements
* Manage and update customer key information within CRM database
* Collaborate with stakeholders to assist in resolving customer concerns and complaints
Requirements:
* Excellent communication skills with the ability and confidence to ask open questions and seek deeper customer insights
* Strong listening skills with curious intent and an empathetic approach
* Comfortable conducting entry-level sales conversations
* Previous sales or customer service experience
How to Apply:
Please submit your application online. We look forward to speaking with you soon.