Job Title: Technical Solutions Architect
This is a key role within our Operations Team. We are seeking a technical professional to join our Canberra team providing solution design, configuration, installation, technical support, training and testing.
* Managing software installation, configuration and support in the customer's environments for use in tests, training, exercises and actual operations.
* Designing, implementing and supporting technical solutions that ensure alignment, effective communication and coordination between stakeholders.
* Providing level 1 and 2 support to customers on software products, installation, integration with other software and equipment, and to end-users.
Requirements
* A degree in Computer Science, Engineering or other similar discipline.
* Experience in software development technologies such as Java, C#, JavaScript.
* IT infrastructure and platforms experience including Windows, Linux, Android-based operating systems, Active Directory, database management systems and XMPP chat.
Main Responsibilities
1. To design, develop and deliver high-quality software solutions across multiple domains.
2. To provide expert-level technical support to internal and external customers.
Key Skills and Qualifications
* Knowledge of software development methodologies and principles.
* Familiarity with IT service management frameworks.
* Excellent analytical and problem-solving skills.
About Our Team
We are committed to delivering innovative technology solutions to our customers. If you have a passion for technology and a desire to work with a talented team, we would love to hear from you!