Bring your expertise to an industry with purpose, scale and global impact
At MUFG Pension & Market Services, your specialist workforce planning expertise translates directly into meaningful work supporting millions of Australians. As part of the largest business within a global financial institution, you'll enter the superannuation sector with strong development pathways, complex operational environments, and a culture that values leadership, collaboration and insight‐led decision making.
This role is ideal for an experienced workforce or resource planning leader with strong exposure to projects and technology environments, who enjoys balancing hands‐on planning with people leadership and stakeholder engagement.
About the role
As Lead Resource Planner, you will lead a team of resource planners to deliver accurate, consistent and forward‐looking capacity planning across multiple work types — including technology, operations and project teams.
You'll act as a subject matter expert in capacity planning, setting standards, reviewing outputs, coaching planners and partnering closely with stakeholders to ensure planning insights support operational and strategic decision‐making. The role combines leadership, people management and stakeholder engagement with deep involvement in planning cycles and analysis.
Key responsibilities
* Lead the delivery of short, medium and long‐term capacity planning cycles across operational, project and technology workstreams
* Apply agreed capacity planning frameworks and methodologies to support workforce planning strategy
* Review, validate and peer‐review planning outputs to ensure accuracy, consistency and alignment to standards
* Lead, coach and develop a team of resource planners, effectively allocating work and building capabilityPartner with stakeholders across projects, technology and operational teams to understand demand and provide planning insights
* Identify opportunities to improve planning effectiveness through better processes, tools and ways of working
* Monitor planning accuracy, identify risks or issues, and elevate where required
* Provide insights and recommendations to support the Manager, Workforce Planning & Excellence
About you
You're a confident people leader with strong workforce planning expertise, particularly within project‐based or technology environments. You're comfortable operating as a subject matter expert, influencing stakeholders and driving consistency while remaining hands‐on when required.
You'll bring:
* Demonstrated experience applying capacity and workforce planning principles across complex operating models
* Proven people leadership capability, including coaching, delegation and performance management
* Experience balancing hands‐on delivery with leadership and stakeholder engagement
* Strong exposure to workforce management and planning systems
* Advanced Excel skills and experience using Power BI or similar reporting tools to interpret and validate planning outputs
* Experience leading the production of reporting and analysis through a team
* A data‐driven mindset, using insights to support planning decisions and uplift team capability
No prior superannuation experience is required — specialist planning expertise is what matters most.
Some of our employment benefits
* Flexible working – hybrid model enabling work from office and home
* Purchased Leave, Parental Leave, Volunteer Leave, Gender Transition Leave and Well‐being Leave
* Employee Recognition Program aligned to our values and purpose
* Talent Referral Program
* Salary sacrificing via superannuation
* Employee Assistance Program
* Learning & Development — self‐paced learning and educational assistance
* Employee discounts with providers including Bupa and Microsoft
* Novated car leasing
Culture at MUFG Pension & Market Services
We are an inclusive employer where people work collaboratively and are supported to thrive. We value diverse perspectives and flexible ways of working, knowing that diversity drives better client outcomes, continuous improvement and growth.
We treat all individuals fairly and equitably and do not discriminate on the basis of gender, gender identity, sexual orientation, age, ethnicity, cultural background, disability, religious or political belief, marital or family status, or caring responsibilities.
How to apply
Ready to take the next step in your career? Apply now with your resume and a detailed cover letter outlining your skills, experience and suitability for the role.
Candidates must have appropriate work rights. Background screening will be required prior to commencement.
About Us
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose‐built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
About the Team
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value‐added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
Job Info
* Job Identification 14917
* Job Category Operations
* Posting Date 05/14/2026, 01:22 AM
* Locations Tower 4, 727 Collins Street, Docklands, VIC, 3008, AU
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