## Account ManagerApplylocations: Brisbane - 100 Creek Streettime type: Full timeposted on: Posted 4 Days Agotime left to apply: End Date: June 26, 2026 (16 days left to apply)job requisition id: JR102590We're looking for an Account Manager to own and grow relationships across our wholesale customer base. This isn't a "keep the lights on" role, you'll be front and centre with customers, making sure they're getting real value, solving problems fast, and spotting opportunities to grow. You'll work across teams like Product, Tech, Delivery, and Finance to make things happen. If you like being trusted to run your accounts, think commercially, and just get stuff done — you'll fit right in.*At Aussie Broadband we believe **difference** is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud **Equal Opportunity Employer**, supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' everyday.**Join us as we continue to grow and make a mark as the 4th largest telco in Australia!***Why work for Aussie?**Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we're growing fast and not slowing down!Our fantastic culture lives and breathes our values:* Don't be ordinary, be awesome* Think BIG* No bullsh\*t* Be good to people* Have fun**We are proud to be a** **B Corp Certified company**, which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.**We care about our community** through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.But don't just take our word for it – **We have been named one of the top employers in Australia by** **HRD magazine**.**The good stuff*** **26 weeks paid parental leave** for both **primary and secondary caregivers** (in addition to any government-paid leave)* **Discounted internet** up to the value of $109 per month* **20% off** our Mobile services* **Day to day benefits** like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more* **Celebrating you!** With monthly rewards and recognition* **Internal training** and resources for you to continue to learn, grow and achieve your career goals* Yearly allowance for amazing **Aussie merch*** **Fitness Passport** for access to multiple gyms and pools across Australia**Let's talk about you**### What you'll be doing as an Account Manager:Own your accounts* Be the go-to person for your wholesale customers* Build strong, long-term relationships (from execs to day-to-day operators)* Get a deep understanding of their business and what success looks like for them* Run regular account reviews and keep customers across performance and opportunitiesDrive growth* Identify upsell, cross-sell, and new opportunities within your accounts* Work with internal teams to put together solutions that actually solve customer problems* Support renewals and commercial discussions* Keep your pipeline and forecasts clean and up to dateMake things happen* Coordinate internal teams to deliver onboarding, projects, and service outcomes* Stay ahead of risks and issues, don't wait for things to go wrong* Represent your customers internally and push for better outcomesUse data to tell the story* Track performance, usage and trends* Share insights and recommendations with customers and internal stakeholders**How will you support our "Why?"*** Experience in account management, customer success or B2B relationship roles* Strong commercial mindset you know how to spot and close opportunities* Confidence working with a mix of stakeholders, including senior leaders* Solid communication skills, you can simplify complex solutions* Ability to manage competing priorities in a fast-paced environment* Strong problem-solving skills and a proactive approach* Experience using CRM tools (Salesforce, HubSpot, Dynamics or similar)* Telco or wholesale experience (data, voice, NBN, MVNO/MVNE)* Exposure to technical or operational environments* Experience running structured account reviews (QBRs, lifecycle frameworks, etc.)**Ready to join?****Hit the** ****apply button** to submit your application** and our fantastic team will be in touch!Even if you feel you don't meet all the requirements, we'd still love to hear your story. We like to think outside the box with the people we hire.If you have any questions, get in touch today with our team at *****Just a heads up, we can't take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!*
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