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Telstra retail: part time customer service & sales consultant aitkenvale (townsville)

Townsville
Telstra
Customer Services agent
Posted: 27 November
Offer description

Telstra – Aitkenvale, Townsville, Queensland, Australia

Telstra Retail: Part Time Customer Service & Sales Consultant

Join our team at Telstra's Aitkenvale Store as a Part‑time Retail Consultant. We are looking for tech‑curious problem solvers who are passionate about delivering the best customer experience.

What you'll do

- Enrol and support customers with product and service solutions
- Deliver consultative, tailored sales approaches that drive service uptake
- Achieve sales targets while maintaining high service quality
- Apply training on the latest technology and telecom solutions to customers

About you

- Can easily build a connection with new and existing customers
- Can develop customized solutions quickly
- Drive to reach and exceed sales targets and KPIs
- Hungry to learn and grow within the role and beyond
- Have experience in a customer‑facing role
- Can thrive in a fast‑paced, busy retail environment while providing excellent service

What we offer

- Team performance related commission with guaranteed first 2 months
- 30% off Telstra services
- Continuous training from management
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers

How to apply

After submitting your application, our assessment will be conducted through HireVue. Please check your email for further instructions. We look forward to meeting you.

We are committed to an inclusive, diverse workplace. Everyone is respected, valued, and celebrated. We welcome applicants from all backgrounds, genders, ethnicities and abilities. We have zero tolerance for harassment and prioritise a safe and thriving environment. We offer adaptable work arrangements and will accommodate reasonable adjustments to the recruitment process such as sharing pronouns.

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