* Highly regarded NFP
* Newly created role
* Hybrid working arrangements with city offices
Micale Recruitment is delighted to partner with our client, a leading, national professional organisation dedicated to advancing standards practice, education and research in the health sector in Australia. We are seeking an experienced and motivated CRM Administrator, to manage day -to -day administration, optimisation and analysis of the organisation's CRM and learning platforms (iMIS and TopClass).
About The Role
Reporting directly to the Corporate Services Manager, this role combines hands-on system administration with CRM analysis, reporting and data governance. The CRM Administrator will play a key role in ensuring that all platforms are reliable, secure and aligned with organisational needs, supporting both operational efficiency and strategic initiatives.
Key Accountabilities will include but not limited to:
* System Administration & Configuration
* Super User & Business Support
* Data Reporting & CRM Analysis
* Learning Management (TopClass)
* Web & Front-End Support
About You
Key Capabilities & Experience:
* Demonstrated experience as an iMIS Super User or Administrator
* Strong hands-on experience administering TopClass LMS (desirable)
* Proven ability to configure forms, workflows, reports and dashboards
* Experience supporting users and translating business requirements into system solutions
* Solid understanding of data management, reporting and system integrations
* HTLML coding experience with basic CSS knowledge highly regarded
* Strong problem solving skills and attention to detail
* Exceptional written and verbal communication skills
* Experience within professional associations, health education or not- for -profit sectors.
* Familiarity with iMIS RiSE, Process Automation and IQA (desirable)
* Experience APIs, SQL or advanced reporting
* Understanding of UX, accessibility or web content best practice (desirable)
* Relevant qualification in Information systems, IT, digital technology or equivalent experience
Excellent Salary including salary packaging
Please note only applicants with full working rights in Australia without any restrictions, will be considered.
For a confidential discussion and /or a copy of a comprehensive PD please contact Rosa on or email your resume and covering letter to