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Head of commercial operations

Perth
Pulse Recruitment
Posted: 19 July
Offer description

Job Title: Head of Commercial Operations
Location: Perth (relocation package available)
Salary: Base Salary: Up to $250,000 + Bonus + Super
Industry: Mining Software Solutions

CRM: HubSpot & Netsuite
Hiring Manager: Head of Global Sales
Team Size: 5 Staff reporting into this position, Head of Sales Enablement, Sales Enablement and Analysts
Interview Process: First stage standard interview. Second stage presentation

Company Overview
Leading provider of mining software technology, enabling the full mining value chain from exploration to production. With more than 3,000 projects across 90+ countries and an integrated portfolio of eight software solutions, we are the only company offering a complete end-to-end digital mining platform. Recently acquired by the Weir Group, we’ve accelerated our global growth, consistently achieving 25% year-on-year expansion. Our people-first culture and data-led innovation drive high performance and cross-functional collaboration.

Role Overview
The Head of Commercial Operations is a new executive position responsible for global commercial reporting, sales operations, and enablement. You will be the strategic backbone of the revenue organisation, translating data into insights that guide decision-making and execution across APAC, the Americas, and EMEA. This role ensures consistent, scalable commercial processes while enabling knowledge sharing across the company’s eight products. The successful candidate will bring deep experience in global SaaS go-to-market operations, especially with CRM or ERP platforms.

Key Selling Points
This is a pivotal leadership opportunity at a company with 25% annual growth and unmatched product depth. This is the only mining tech business with an end-to-end, fully integrated software suite covering exploration through to production. As Head of Commercial Operations, you’ll lead global sales reporting, forecasting, systems, and enablement across APAC, the Americas, and EMEA. You’ll play a key role in scaling global operations for a company trusted by 3,000+ projects in 90+ countries. Executive visibility, global impact, and relocation assistance make this a compelling move for an experienced commercial leader.

Key Responsibilities
Own the why and how of sales operations, performance reporting, and GTM strategy. Drive the collection and conversion of sales data into commercial insights that inform strategic decisions. Oversee global forecasting, budgeting, pipeline governance, compensation modelling, and renewals reporting. Lead high-performing commercial teams across sales ops, enablement, and financial analytics. Support sales effectiveness across all customer-facing functions by aligning tools, systems, and processes. Govern and optimise CRM (HubSpot) and ERP (NetSuite) adoption and integrity across all regions. Champion knowledge sharing and collaboration across product, sales, and customer success teams.

Ideal Candidate
Minimum 8 years of SaaS sales operations or commercial leadership, ideally with global oversight. Proven track record managing complex GTM environments with multiple product lines. Demonstrated success using HubSpot, NetSuite, and BI tools like Power BI or Tableau. Strong commercial judgement with the ability to turn complex data into actionable strategy. Experience with CRM/ERP software sales preferred. Mining industry experience not required.

Why Join?
Step into a high-impact executive role at a company that’s scaling globally. Shape the commercial infrastructure of a business growing 25% year-on-year. Lead a highly capable team across enablement, operations, and analytics. Join a purpose-driven culture committed to innovation, teamwork, and excellence. #J-18808-Ljbffr

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