Customer Service Officer Job Description
Job Role: As a Customer Service Officer, you will be the first point of contact for enquiries and provide valuable assistance to our community members.
Key Responsibilities:
* Provide advice and support to customers over the phone or in person.
* Process applications and handle cash transactions with accuracy and efficiency.
* Work effectively in a team environment and independently as needed.
Requirements: To succeed in this role, you will need substantial previous customer service experience, excellent time management, organisational and communication skills.
Benefits: This is an exciting opportunity to join a dynamic and positive customer service team where you can grow your career and make a real difference in the lives of our customers.
What We Offer:
* A supportive and collaborative work environment.
* Ongoing training and development opportunities.
* A competitive salary and benefits package.