Join the Team That’s Changing Lives! Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive. Working With Us Make a difference every day in a values-led organisation. We’re more than just a workplace - we’re a community built on shared values: Professional, Ethical, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion and employee wellbeing: Inclusive Employer 2023-2024 named by Diversity Council Australia. Employer of Choice awarded in 2019, categories including Health/Wellbeing; Leadership; Work-Life Balance. Supportive culture that encourages diversity, wellbeing, and work-life balance. What We Offer At Act for Kids, our people are the heart of everything we do. We’re proud to offer: Extra leave, including wellbeing days, parental, study, exam, and pet leave. Salary packaging up to $15,900 tax free an additional $2,650 for meals/entertainment. Fitness Passport including discounted fitness memberships to a range of facilities for you and your family. Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals. Ongoing professional development through our annual PD fund and structured support. Flexible work arrangements and a team that truly values what you bring. About the Positions We are looking to welcome two Practice Quality Managers to provide oversight of practice quality, fidelity and continuous improvement processes. One role will support the Service Operations portfolio and the other the Service Strategy and Growth portfolio. Full time permanent opportunities. Flexible working – hybrid working and flexible location. Level 8 SCHCADS. Salary range is $124,844 - $129,764 Super Salary packaging. Key Responsibilities: Support Directors and Service Leaders to deliver impactful quality improvement projects. Oversee practice model fidelity through the development of fidelity monitoring tools, supervision frameworks, and adherence to trauma-informed and therapeutic best practices. Oversee service quality processes and documentation including relevant procedures, service materials and training. Work collaboratively with Directors and Service Leaders to identity quality improvement opportunities and priorities. You can read our full position description here under the relevant vacancy About You Tertiary degree in a relevant discipline (allied health, social work, human services). At least 5 years’ experience working with multidisciplinary teams in a similar environment. Extensive knowledge of up-to-date research and practices within child protection, family intervention and community services sectors and workforce. Experience and capacity to foster and maintain good working relationships with key stakeholders, partners and the community. Ability to travel overnight as required to Directorate locations. We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities. Other Requirements Eligibility for a Working with Children Check or professional exemption. Current driver’s licence. Legally able work in Australia (proof of eligibility will be requested). How to Apply Click on ‘Apply Now’ to submit your application. Applications will be reviewed as received. Please include: A resume. A cover letter addressing the key responsibilities of the role. If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially. Contacts: Kaye Pickering on 0419 794 277 or kaye.pickering@actforkids.com.au (Executive Director, Service Operations) Heidi Fowler on 0437 122 763 or heidi.fowler@actforkids.com.au (Acting Executive Director, Service Strategy & Growth) Closing Date : 7 July 2025