**Full Time Fixed Term Contract**:
- **Location**: Greater Perth Area**:
- **$65,000 - $70,000 + super + not for profit salary packaging**:
- **Rewarding work - every day you know you are making a real difference**
**About Mission Australia**
Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.
Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.
We're generously supported by our funders, partners, and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.
**The NDIS**
**Your Opportunity**
Our Administration Officers are critical to the successful delivery of Local Area Coordination. As the first points of contact for both clients and visitors, face-to-face and over the phone, you will perform a range of administrative duties to support the efficient and effective running of the service.
This role will cover the Greater Perth area over six offices based in Midland 6056, Morley 6062, Mirrabooka 6061, Subiaco 6008, Belmont 6105, and Bentley 6102. You will work from each office as required by business needs and this may change with little notice. Flexibility will be beneficial.
**Your Key Responsibilities**
- Develop and implement systems/procedures to ensure the effective administrative practices, both on Mission Australia and National Disability Insurance Agency IT systems
- Manage and maintain all compliance registers as directed by the Service Area Manager/ Program Manager
- Manage local accounts payable tasks and other general budget related activities as required
- Maintain adherence with all internal and external policies and procedures, including OHS and Privacy and assist in the development of policy & procedure and safe work practices
- Manage the reception/front office area including taking phone calls, handling enquiries, and receiving guests
- Update and review the National Disability Insurance Agency's Case Management Record system when taking inbound calls and following interactions with NDIS Participants or their stakeholders
- General administrative support for the site and for leadership as required e.g., Preparation of Presentation Briefs, Vehicle request forms for approval
- Providing other team support activities as required to support the delivery of services
**Position Requirements**
With a significant background in administration preferably in the disability sector, you will be confident in your people skills and ability to work under pressure. Other requirements include:
- Certificate 4 in Business Administration or equivalent skills and experience
- High level of customer service skills with the ability to adapt communication style to suit customer needs
- Exceptional time management & organisational skills
- Ability to engage and work inclusively with ATSI, CALD & LGBTIQA+ Communities
- Manage several competing priorities and varied administrative tasks in a fast-paced environment, whilst working inclusively to support all staff, clients and stakeholders
- Ability to provide evidence of up to date COVID-19 vaccinations
As part of our Employment screening process, you will be required to undertake a National Criminal History Check.
**Culture & Benefits**
A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance, and celebration. For more information regarding working with us visit Working for Mission Australia
To ensure our employees feel valued, empowered, and celebrated we provide a range of employee benefits including:
- Not for Profit Salary Packaging benefits which reduces your taxable income (details via AccessPay)
- Discounted health care with Medibank Private
- Purchase additional annual leave
- Discounted childcare rates of up to 15% at participating Centres (conditions apply)
- Generous Employee discounts with hotels, travel insurance, and major retailers: Coles, Harvey Norman, Apple, Dell & many more
- Free, confidential counselling services via our EAP and Chaplain
- Volunteering opportunities
**Diversity & Inclusion**
**Next Steps**
**Applications for this role are shortlisted as received and must close on 21 November.