Job Category: Administration,Business Analyst,Business Development,Executive,Human Resources,Indigenous Participation,People & Culture
Job Description
Shaping the Leaders Who Shape the Front Line Across Our Corporate Offices and National Kitchens
Position: Senior People Partner – Group, Retail & Manufacturing
Job Type: Permanent – Full Time
Location: Sydney or Brisbane
Bridging the gap between boardroom strategy and frontline reality requires a Senior People Partner who brings a commercial mind and a compassionate coaching heart. In this dynamic national role, you will be a true cultural architect, empowering diverse leaders across the critical first 90 days and beyond. From our central corporate functions to our active manufacturing kitchens and bustling retail brands, your influence will be woven into everything we do. You will belong to a progressive central People Team that fundamentally believes a thriving national business can only be built on a foundation of deep human care and authentic community connection.
What's In It For You
* Maximise your work-life harmony with a modern 3 days office and 2 days home hybrid routine.
* Broaden your strategic scope by steering a high-profile portfolio spanning group corporate, retail, and manufacturing sectors.
* Direct the candidate and employee narrative by directly influencing recruitment workflows and workforce outcomes.
* Fast-track your enterprise HR capability through key projects across WGEA reporting, remuneration planning, and career reviews.
* Sharpen your advanced leadership toolkit through dedicated placement in our corporate EDGE Leadership Program.
* Partner with a continuous-improvement driven People Team that champions smarter ways of working and data-informed strategy.
* Secure clear career development pipelines and lifestyle perks like our national Relish discount network.
Desired Skills and Experience
What You'll Do
* Empower General Managers to build highly engaged workforces through collaborative, practical, and proactive HR partnership.
* Drive cultural transformation across the critical first 90 days of employment by implementing premium onboarding frameworks.
* Partner with the central People Services team to deliver a candidate journey that stands out for its care and efficiency.
* Support leaders directly during recruitment touchpoints to ensure we bring the right, culture-aligned talent into our business.
* Provide balanced, commercially smart guidance that protects our people, supports our leaders, and upholds our values.
* Execute high-impact annual people cycles including comprehensive capability reviews and national compliance reporting.
* Analyse workforce trends to give operational leaders the insights they need to champion their teams' wellbeing and retention.
About You
* Believe that great HR is built entirely on authentic human connection, empathy, and active listening.
* Build deep, trusted advisory relationships with General Managers and operational leaders across a diverse national business footprint.
* Take a highly practical, commercially minded approach to people matters, perfectly balancing business realities with positive workforce outcomes.
* Focus passionately on the human experience, ensuring candidates, leaders, and employees enjoy exceptional journeys across the entire workplace lifecycle.
You'll Likely Bring
* Proven history operating in a dedicated People Partnering, HR Advisory, or operational HR role centered around authentic trust.
* Strong, practical understanding of Australian employment frameworks, modern Award compliance, and day-to-day workplace practices.
* Background supporting and mentoring frontline leaders within corporate, retail, hospitality, manufacturing, operational, or service environments.
* Exceptional coaching, stakeholder management, and influencing capabilities necessary to lift leadership confidence and drive positive team behaviors.
* Direct experience shaping successful recruitment activities, welcoming onboarding journeys, or broader frontline workforce initiatives.
* Highly regarded prior exposure within retail, hospitality, manufacturing, Group corporate functions, or multi-site operational businesses.
Why Cater Care
Cater Care is a leading, 100% Australian-owned contract catering service provider with 25 years of experience. We operate across multiple sectors including Aged Care, Education, Retail, and Remote Services. Through our values of Care, Pride, and Community, we pride ourselves on diversity, work/life balance, and providing excellent career opportunities. We strongly encourage First Nations people to consider a career with us.
How To Apply
If you are ready to use your HR expertise to create a genuinely positive impact, we want to hear from you. Apply today and step into a rewarding partnering career with the Cater Care family.
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