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Senior commercial relationship manager

Monash
beBeeCustomer
Posted: 17 September
Offer description

Account Management Role

We are seeking a highly motivated and experienced individual to serve as the primary commercial contact for our largest regional account in APAC.


Key Responsibilities:

* Lead account retention and growth strategies, promoting Travelport products to increase bookings and revenue.
* Manage long-term customer relationships, including contract renegotiations.
* Collaborate cross-functionally with internal teams to ensure optimal customer experience.
* Build and maintain senior-level relationships within the customer organization to support strategic growth.
* Identify new business opportunities and proactively address competitive threats.
* Align customer needs with Travelport's products and services to drive business expansion.
* Maintain accurate account plans, CRM pipeline, and performance tracking.
* Coordinate internal stakeholder engagement to support customer requirements and strategic initiatives.

Requirements:

* A minimum of 3 years of B2B experience in the travel industry, with a degree or equivalent.
* Strong commercial and contract/customer management skills, as well as proven ability in account management and building client relationships.
* Excellent communication and influencing skills, especially with senior stakeholders.
* Highly self-motivated, adaptable, and customer-focused.
* Skilled in pipeline management, reporting, and sales tools.
* A strong understanding of Travelport's business model and financial acumen.

What We Offer:

* A competitive salary and commission plan.
* Full-time position based in Melbourne, Australia.

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