Enterprise Solutions Architect Job Description
Australian Citizens residing in Australia only are invited to apply.
Key Responsibilities:
1. Design and manage large-scale service management projects, including planning, execution, and monitoring, across various ICT disciplines.
2. Translate complex business requirements into effective technical solutions using knowledge of enterprise service management platforms.
3. Develop configuration management databases (CMDBs) and implement infrastructure as code (IaC) using Terraform and GitLab.
4. Collaborate with cross-functional teams to deliver IT services efficiently.
Requirements:
1. Minimum 2 years experience in service management or a related field.
2. Strong understanding of enterprise service management platforms and related technologies.
3. Excellent communication skills to convey technical concepts to non-technical stakeholders.
Preferred Qualifications:
1. Bachelor's degree in information technology, Computer Science, or a related field.
2. Relevant certifications in service management platforms are beneficial.
Technical Skills:
Configuration management databases (CMDBs), infrastructure as code (Terraform), version control systems (GitLab), enterprise service management platforms (BMC Remedy, Atlassian Jira Service Management, ServiceNow, Cherwell)
The ideal candidate will possess strong analytical and problem-solving skills, excellent communication skills, and the ability to work collaboratively with cross-functional teams.