* Strategic Business Advisor jobs in Canberra
Canberra, Australian Capital Territory Capgemini
Posted today
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.
Your role
As an AI Management Consultant within our DCX team, you'll work alongside a team of like-minded individuals within the DCX community and partner closely with our clients on a wide variety of collaborative and innovative engagements.
You will play a key role in:
* Lead client engagements across the strategy-to-delivery spectrum, aligning AI technologies to organisational outcomes in the public sector.
* Advise on AI strategy, governance, and operating models, including responsible AI principles, platform integration, and transformation roadmaps.
* Collaborate with data scientists, engineers, designers, and policy experts to deliver human-centred, scalable, and ethical AI solutions.
* Work with C-level and senior executives to align AI initiatives with business needs, regulatory requirements, and citizen expectations.
* Translate complex AI concepts into actionable plans for government departments, regulators, and agencies.
* Support the design, procurement, and delivery of AI platforms, including vendor engagement, commercial modelling, and implementation planning.
* Drive stakeholder alignment, change management, and capability uplift throughout AI transformation programs.
* Contribute to internal thought leadership and the development of reusable frameworks, tools, and assets for AI delivery in government.
Your profile
* 6–10+ years' experience in management consulting, strategy, or digital transformation, ideally within the public sector or professional services.
* Demonstrated experience in AI strategy, digital service transformation or public sector reform.
* Exposure to AI technologies and platforms (e.g. machine learning, generative AI, agentic systems) and their application in public service use cases.
* Actively seeks input from cross-functional teams, values diverse perspectives, and contributes to group problem-solving to achieve project objectives efficiently.
* Communicates complex technical concepts clearly to both technical and non-technical stakeholders, adapting messaging style as needed for different audiences.
* Identifies potential project risks early, communicates them transparently to the team, and collaborates on developing effective mitigation strategies to ensure responsible AI development.
* A degree in Business, Public Policy, Technology, Economics, or a related field.
* Experience in the public sector field either in a top-tier consultancy, public sector advisory firm or a state/federal public service.
* Familiarity with ethical AI frameworks, privacy law, and digital platform regulation.
* A working understanding of cloud-based AI platforms (e.g., Salesforce, AWS, Azure).
* Must be an Australian citizen and be able to hold a BASELINE security clearance.
What you'll love about working here
* You will be a part of a diverse collective of free-thinkers, entrepreneurs, and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for career growth.
* We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
* At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
* We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called 'Celebrate'.
Apply today
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
AI Management Consultant
Canberra, Australian Capital Territory Capgemini
Posted today
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.
Your role
As an AI Management Consultant within our DCX team, you'll work alongside a team of like-minded individuals within the DCX community and partner closely with our clients on a wide variety of collaborative and innovative engagements.
You will play a key role in:
* Lead client engagements across the strategy-to-delivery spectrum, aligning AI technologies to organisational outcomes in the public sector.
* Advise on AI strategy, governance, and operating models, including responsible AI principles, platform integration, and transformation roadmaps.
* Collaborate with data scientists, engineers, designers, and policy experts to deliver human-centred, scalable, and ethical AI solutions.
* Work with C-level and senior executives to align AI initiatives with business needs, regulatory requirements, and citizen expectations.
* Translate complex AI concepts into actionable plans for government departments, regulators, and agencies.
* Support the design, procurement, and delivery of AI platforms, including vendor engagement, commercial modelling, and implementation planning.
* Drive stakeholder alignment, change management, and capability uplift throughout AI transformation programs.
* Contribute to internal thought leadership and the development of reusable frameworks, tools, and assets for AI delivery in government.
Your profile
* 6–10+ years' experience in management consulting, strategy, or digital transformation, ideally within the public sector or professional services.
* Demonstrated experience in AI strategy, digital service transformation or public sector reform.
* Exposure to AI technologies and platforms (e.g. machine learning, generative AI, agentic systems) and their application in public service use cases.
* Actively seeks input from cross-functional teams, values diverse perspectives, and contributes to group problem-solving to achieve project objectives efficiently.
* Communicates complex technical concepts clearly to both technical and non-technical stakeholders, adapting messaging style as needed for different audiences.
* Identifies potential project risks early, communicates them transparently to the team, and collaborates on developing effective mitigation strategies to ensure responsible AI development.
* A degree in Business, Public Policy, Technology, Economics, or a related field.
* Experience in the public sector field either in a top-tier consultancy, public sector advisory firm or a state/federal public service.
* Familiarity with ethical AI frameworks, privacy law, and digital platform regulation.
* A working understanding of cloud-based AI platforms (e.g., Salesforce, AWS, Azure).
* Must be an Australian citizen and be able to hold a BASELINE security clearance.
What you'll love about working here
* You will be a part of a diverse collective of free-thinkers, entrepreneurs, and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for career growth.
* We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
* At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
* We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called 'Celebrate'.
Apply today
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Canberra, Australian Capital Territory Deloitte
Posted today
Job Description
Job Requisition ID: 35772
* Mentoring programs – receive support and coaching to progress your career.
* Flexible work arrangements – work in a way that suits you best.
* Deloitte Flex - We recognise the importance of balance and embrace agility
At Deloitte, all our successes, the differences we make for our clients, our people and in our communities around the globe, come down to our purpose: to make an impact that matters.
Looking for a place to grow your operational consulting skills across diverse projects and clients? Find out why Deloitte is the place for you.
About the team
Our team specialises in services that drive operational excellence in government organisations. We help our clients solve their largest most complex challenges that range from responding to new regulatory requirements through to implementing new technology advances.
What will your typical day look like?
In this role, you will engage directly with high-profile public-sector clients on their most important and challenging business issues - addressing and solving their priority operational related problems. You will also:
* Work with a high performing team with a strong commitment to excellence in pursuit of helping our clients drive value and performance
* Work for some of the most inspiring public sector programs and organisations
* Draw on Deloitte's unique capabilities in Structured Problem Solving, Design Thinking, Digital, Data Analytics, and experience from our global network
* Undertake extensive operations and transformation focused training and development (both structured and on the job)
* A career in Deloitte means you will be working alongside top management consulting talent solving the toughest problems for Australia's largest organisations.
Enough about us, let's talk about you.
We are seeking applications from practitioners with extensive operations advisory, transformation, program orchestration or similar experience in Federal Government.
You are someone with:
* Consulting or problem-solving experience
* Experience in the use of structured problem-solving approaches / frameworks
* Highly effective communication skills, both written and verbal, and the ability to build strong relationships with a range of clients
* Strong and adaptable facilitation and communications skills
* Experience conducting analysis (desktop research, data analysis, reviewing documents etc.) and synthesising into digestible outputs (e.g. reports)
* Curiosity to learn and proactivity to bring forward ideas
* Minimum AGSVA baseline clearance
At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from differentbackgrounds, with different experiences, gender identities, abilitiesandthinking styles. What binds us together is a shared commitment tovalueeveryone'sperspectiveand to cultivate inclusion; so that our work environment is a safe space we can all belong.
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1.We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range ofperks and benefits, including retail discounts, wellbeingleave, paid volunteering days, twelveflexible working options, market-leading parental leave and return to work support package.
Next Steps
Sound like the sort of role for you? Apply now, we'd love to hear from you
By applying for this job, you'll be assessed against the Deloitte Talent Standards. We've designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.
Canberra, Australian Capital Territory Deloitte
Posted today
Job Description
Job Requisition ID: 35772
* Mentoring programs – receive support and coaching to progress your career.
* Flexible work arrangements – work in a way that suits you best.
* Deloitte Flex - We recognise the importance of balance and embrace agility
At Deloitte, all our successes, the differences we make for our clients, our people and in our communities around the globe, come down to our purpose: to make an impact that matters.
Looking for a place to grow your operational consulting skills across diverse projects and clients? Find out why Deloitte is the place for you.
About the team
Our team specialises in services that drive operational excellence in government organisations. We help our clients solve their largest most complex challenges that range from responding to new regulatory requirements through to implementing new technology advances.
What will your typical day look like?
In this role, you will engage directly with high-profile public-sector clients on their most important and challenging business issues - addressing and solving their priority operational related problems. You will also:
* Work with a high performing team with a strong commitment to excellence in pursuit of helping our clients drive value and performance
* Work for some of the most inspiring public sector programs and organisations
* Draw on Deloitte's unique capabilities in Structured Problem Solving, Design Thinking, Digital, Data Analytics, and experience from our global network
* Undertake extensive operations and transformation focused training and development (both structured and on the job)
* A career in Deloitte means you will be working alongside top management consulting talent solving the toughest problems for Australia's largest organisations.
Enough about us, let's talk about you.
We are seeking applications from practitioners with extensive operations advisory, transformation, program orchestration or similar experience in Federal Government.
You are someone with:
* Consulting or problem-solving experience
* Experience in the use of structured problem-solving approaches / frameworks
* Highly effective communication skills, both written and verbal, and the ability to build strong relationships with a range of clients
* Strong and adaptable facilitation and communications skills
* Experience conducting analysis (desktop research, data analysis, reviewing documents etc.) and synthesising into digestible outputs (e.g. reports)
* Curiosity to learn and proactivity to bring forward ideas
* Minimum AGSVA baseline clearance
At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from differentbackgrounds, with different experiences, gender identities, abilitiesandthinking styles. What binds us together is a shared commitment tovalueeveryone'sperspectiveand to cultivate inclusion; so that our work environment is a safe space we can all belong.
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1.We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range ofperks and benefits, including retail discounts, wellbeingleave, paid volunteering days, twelveflexible working options, market-leading parental leave and return to work support package.
Next Steps
Sound like the sort of role for you? Apply now, we'd love to hear from you
By applying for this job, you'll be assessed against the Deloitte Talent Standards. We've designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.
Canberra, Australian Capital Territory Deloitte
Posted today
Job Description
Job Requisition ID: 38473
* Be a trusted advisor at the intersection of people, strategy and performance
* Influence workforce planning across cutting-edge technology and transformation projects
* Choice and flexibility on where, when and how you work
Looking to play a strategic role at the heart of a high-performing team? Join us as a Workforce Management Senior Consultant and help shape the future of our workforce. We offer a flexible working environment, and are open to candidates across Sydney, Melbourne, Brisbane, Canberra & Perth.
What will your typical day look like?
No two days are the same in this fast-paced and people-centric role. As a Workforce Management Senior Consultant, you'll act as a trusted advisor to senior leaders, working to ensure the right people are in the right place at the right time. You'll balance business needs with individual career goals to create optimal resourcing solutions—helping us deliver impactful outcomes for our clients while supporting our people's development.
You'll be the go-to for workforce planning and deployment across the Technology & Transformation team. From analysing capacity data and managing engagement conflicts, to identifying skill gaps and providing strategic insights to leadership—you'll be across it all. You'll also maintain our resourcing systems, lead strategic planning conversations, and work closely with Talent, Finance, and Talent Acquisition to align resourcing with business priorities. Beyond the numbers, your people skills will shine through as you build relationships, support practitioner career development, and play a key role in onboarding and inducting new team members.
About the team
You'll join a close-knit and collaborative Workforce Management team that's embedded within the Technology & Transformation business—one of our most dynamic and fast-evolving areas. We're a group of proactive, solutions-focused professionals who thrive on complexity and teamwork. We work across a diverse, high-performing group of consultants and leaders, making a direct impact on project delivery, capability development, and strategic growth.
Enough about us, let's talk about you.
You may have all or some of the following skills and experiences:
* 4- 5 years experience in workforce management, staffing, or scheduling—ideally within a professional services environment
* Strong stakeholder management skills with the ability to influence and build trust at all levels
* Excellent communication and interpersonal skills, with a high level of discretion when handling sensitive matters
* Advanced Microsoft Excel, Word and Outlook skills, with intermediate skills in PowerPoint
* Extremely organised with strong attention to detail and a proactive mindset
* A calm, confident presence under pressure, and the ability to juggle multiple priorities in a fast-paced environment
* A collaborative spirit and willingness to work with cross-functional teams, including offshore teams
* A passion for supporting others, helping people grow, and driving strategic conversations about workforce capability
* Familiarity with STAFFIT or other resource scheduling systems (preferred but not essential)
At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We putcoaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.
Next Steps
Sound like the sort of role for you? Apply now, we'd love to hear from you
#LI-hybrid
By applying for this job, you'll be assessed against the Deloitte Talent Standards. We've designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.
Canberra, Australian Capital Territory Deloitte
Posted today
Job Description
Job Requisition ID: 38473
* Be a trusted advisor at the intersection of people, strategy and performance
* Influence workforce planning across cutting-edge technology and transformation projects
* Choice and flexibility on where, when and how you work
Looking to play a strategic role at the heart of a high-performing team? Join us as a Workforce Management Senior Consultant and help shape the future of our workforce. We offer a flexible working environment, and are open to candidates across Sydney, Melbourne, Brisbane, Canberra & Perth.
What will your typical day look like?
No two days are the same in this fast-paced and people-centric role. As a Workforce Management Senior Consultant, you'll act as a trusted advisor to senior leaders, working to ensure the right people are in the right place at the right time. You'll balance business needs with individual career goals to create optimal resourcing solutions—helping us deliver impactful outcomes for our clients while supporting our people's development.
You'll be the go-to for workforce planning and deployment across the Technology & Transformation team. From analysing capacity data and managing engagement conflicts, to identifying skill gaps and providing strategic insights to leadership—you'll be across it all. You'll also maintain our resourcing systems, lead strategic planning conversations, and work closely with Talent, Finance, and Talent Acquisition to align resourcing with business priorities. Beyond the numbers, your people skills will shine through as you build relationships, support practitioner career development, and play a key role in onboarding and inducting new team members.
About the team
You'll join a close-knit and collaborative Workforce Management team that's embedded within the Technology & Transformation business—one of our most dynamic and fast-evolving areas. We're a group of proactive, solutions-focused professionals who thrive on complexity and teamwork. We work across a diverse, high-performing group of consultants and leaders, making a direct impact on project delivery, capability development, and strategic growth.
Enough about us, let's talk about you.
You may have all or some of the following skills and experiences:
* 4- 5 years experience in workforce management, staffing, or scheduling—ideally within a professional services environment
* Strong stakeholder management skills with the ability to influence and build trust at all levels
* Excellent communication and interpersonal skills, with a high level of discretion when handling sensitive matters
* Advanced Microsoft Excel, Word and Outlook skills, with intermediate skills in PowerPoint
* Extremely organised with strong attention to detail and a proactive mindset
* A calm, confident presence under pressure, and the ability to juggle multiple priorities in a fast-paced environment
* A collaborative spirit and willingness to work with cross-functional teams, including offshore teams
* A passion for supporting others, helping people grow, and driving strategic conversations about workforce capability
* Familiarity with STAFFIT or other resource scheduling systems (preferred but not essential)
At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We putcoaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.
We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.
We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they're in control of where and how they work, designing their work week around their client, team and personal commitments.
We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.
Next Steps
Sound like the sort of role for you? Apply now, we'd love to hear from you
#LI-hybrid
By applying for this job, you'll be assessed against the Deloitte Talent Standards. We've designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.
APS6 Business Capabilities Advisor, Canberra
Canberra, Australian Capital Territory ACIC
Posted today
Job Description
Messages
* Position Type: Ongoing | Full-time/Part-time
About the role
The Business Capabilities Advisor (BCA) is required to support and lead members within the Branch and support business relationships with stakeholders both internal and external to ACIC. The role provides support to members within their team with general administrative functions and coordinate, guide and support day to day business services. The role is also required to develop and implement initiatives, projects and systems, to sustain a high level of services to our business partners.
The BCA role requires a willingness to learn and acquire knowledge and skills to support and develop multiple business and system enquiries on a day-to-day basis. The role requires you to lead meetings and committees, and provide secretariat support to ensure stakeholders can share national knowledge and support the ACIC's direction.
The role requires the ability to strongly communicate with stakeholders to assess needs, solve issues and educate others where required. The role has a degree of autonomy and is performed in conjunction with their peers, subject matter experts and business and technical staff.
Key responsibilities:
* Act as a key contact point for routine stakeholder communication.
* Liaise with internal and external stakeholders in relation to business services, including assistance and management of defects and enhancements across business systems.
* Develop and implement effective standards and processes to ensure the ongoing delivery of critical business service delivery operations.
* Embed continuous improvement to service delivery through reporting, analysis and planning.
* Assist clients to prepare for the adoption and usage of new solutions, processes and/or systems, which will include preparing and/or assisting with the development of key communication and change management.
* Provide Secretariat services for stakeholders and system user groups.
* Assist business managers with the development of briefs, materials and reports.
* Leading a small team to support stakeholders and implement improvements.
* Perform general administration support activities as required.
Our ideal candidate
To be successful in this role, you will demonstrate the following experience, skills and attributes:
* Demonstrated experience in building and maintaining relationships with internal and external stakeholders, via high level verbal and written communication.
* Ability to lead a team to effectively plan and prioritise workload to manage competing priorities.
* Demonstrated experience in identifying, developing and implementing continuous improvement of business processes, to ensure efficient and effective business operations.
* Coordinating and support secretariat responsibilities to support stakeholders' meetings and committees.
* Ability to influence collaboratively while contributing to create a positive workplace culture within the Agency.
* Demonstrated experience in Microsoft applications and the ability to quickly learn new applications.
* Citizenship – To be eligible for employment with the ACIC, applicants must be an Australian citizen.
* Security Clearance - The Australian community expects ACIC employees to maintain the highest levels of security and integrity. Successful applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance.
* Pre-Employment Screening – All candidates must satisfy an Organisational Suitability Assessment (OSA) prior to being offered employment at the ACIC.
The ACIC is committed to diversity and inclusion. We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees and carers.
More information about our conditions is available in the ACIC Enterprise Agreement 2024-2027 on our website.
Candidate Information Kit - APS6 Business Capabilities Advisor, Canberra - June 2025 Opens in new window
Candidate Information Kit - APS6 Business Capabilities Advisor, Canberra - June 2025 Opens in new window
How to apply:
If you have NOT registered with our Online Application System, you can begin your Application by clicking the 'Begin' button. If you have registered before, click here and follow the steps. FORGOTTEN YOUR LOGIN DETAILS? click here and follow the steps. Preview Application Form Opens in new window
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* Location: Canberra
* Position Type: Ongoing | Full-time/Part-time
* Salary: $94,563-$105,909
About the role
The Business Capabilities Advisor (BCA) is required to support and lead members within the Branch and support business relationships with stakeholders both internal and external to ACIC. The role provides support to members within their team with general administrative functions and coordinate, guide and support day to day business services. The role is also required to develop and implement initiatives, projects and systems, to sustain a high level of services to our business partners.
The BCA role requires a willingness to learn and acquire knowledge and skills to support and develop multiple business and system enquiries on a day-to-day basis. The role requires you to lead meetings and committees, and provide secretariat support to ensure stakeholders can share national knowledge and support the ACIC's direction.
The role requires the ability to strongly communicate with stakeholders to assess needs, solve issues and educate others where required. The role has a degree of autonomy and is performed in conjunction with their peers, subject matter experts and business and technical staff.
Key responsibilities:
* Act as a key contact point for routine stakeholder communication.
* Liaise with internal and external stakeholders in relation to business services, including assistance and management of defects and enhancements across business systems.
* Develop and implement effective standards and processes to ensure the ongoing delivery of critical business service delivery operations.
* Embed continuous improvement to service delivery through reporting, analysis and planning.
* Assist clients to prepare for the adoption and usage of new solutions, processes and/or systems, which will include preparing and/or assisting with the development of key communication and change management.
* Provide Secretariat services for stakeholders and system user groups.
* Assist business managers with the development of briefs, materials and reports.
* Leading a small team to support stakeholders and implement improvements.
* Perform general administration support activities as required.
Our ideal candidate
To be successful in this role, you will demonstrate the following experience, skills and attributes:
* Demonstrated experience in building and maintaining relationships with internal and external stakeholders, via high level verbal and written communication.
* Ability to lead a team to effectively plan and prioritise workload to manage competing priorities.
* Demonstrated experience in identifying, developing and implementing continuous improvement of business processes, to ensure efficient and effective business operations.
* Coordinating and support secretariat responsibilities to support stakeholders' meetings and committees.
* Ability to influence collaboratively while contributing to create a positive workplace culture within the Agency.
* Demonstrated experience in Microsoft applications and the ability to quickly learn new applications.
Eligibility
* Citizenship – To be eligible for employment with the ACIC, applicants must be an Australian citizen.
* Security Clearance - The Australian community expects ACIC employees to maintain the highest levels of security and integrity. Successful applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance.
* Pre-Employment Screening – All candidates must satisfy an Organisational Suitability Assessment (OSA) prior to being offered employment at the ACIC.
The ACIC is committed to diversity and inclusion. We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees and carers.
More information about our conditions is available in the ACIC Enterprise Agreement 2024-2027 on our website.
Candidate Information Kit - APS6 Business Capabilities Advisor, Canberra - June 2025 Opens in new window
Candidate Information Kit - APS6 Business Capabilities Advisor, Canberra - June 2025 Opens in new window
How to apply:
If you have NOT registered with our Online Application System, you can begin your Application by clicking the 'Begin' button. If you have registered before, click here and follow the steps. FORGOTTEN YOUR LOGIN DETAILS? click here and follow the steps. Preview Application Form Opens in new window
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APS6 Business Capabilities Advisor, Canberra
Canberra, Australian Capital Territory ACIC
Posted today
Job Description
Messages
* Position Type: Ongoing | Full-time/Part-time
About the role
The Business Capabilities Advisor (BCA) is required to support and lead members within the Branch and support business relationships with stakeholders both internal and external to ACIC. The role provides support to members within their team with general administrative functions and coordinate, guide and support day to day business services. The role is also required to develop and implement initiatives, projects and systems, to sustain a high level of services to our business partners.
The BCA role requires a willingness to learn and acquire knowledge and skills to support and develop multiple business and system enquiries on a day-to-day basis. The role requires you to lead meetings and committees, and provide secretariat support to ensure stakeholders can share national knowledge and support the ACIC's direction.
The role requires the ability to strongly communicate with stakeholders to assess needs, solve issues and educate others where required. The role has a degree of autonomy and is performed in conjunction with their peers, subject matter experts and business and technical staff.
Key responsibilities:
* Act as a key contact point for routine stakeholder communication.
* Liaise with internal and external stakeholders in relation to business services, including assistance and management of defects and enhancements across business systems.
* Develop and implement effective standards and processes to ensure the ongoing delivery of critical business service delivery operations.
* Embed continuous improvement to service delivery through reporting, analysis and planning.
* Assist clients to prepare for the adoption and usage of new solutions, processes and/or systems, which will include preparing and/or assisting with the development of key communication and change management.
* Provide Secretariat services for stakeholders and system user groups.
* Assist business managers with the development of briefs, materials and reports.
* Leading a small team to support stakeholders and implement improvements.
* Perform general administration support activities as required.
Our ideal candidate
To be successful in this role, you will demonstrate the following experience, skills and attributes:
* Demonstrated experience in building and maintaining relationships with internal and external stakeholders, via high level verbal and written communication.
* Ability to lead a team to effectively plan and prioritise workload to manage competing priorities.
* Demonstrated experience in identifying, developing and implementing continuous improvement of business processes, to ensure efficient and effective business operations.
* Coordinating and support secretariat responsibilities to support stakeholders' meetings and committees.
* Ability to influence collaboratively while contributing to create a positive workplace culture within the Agency.
* Demonstrated experience in Microsoft applications and the ability to quickly learn new applications.
* Citizenship – To be eligible for employment with the ACIC, applicants must be an Australian citizen.
* Security Clearance - The Australian community expects ACIC employees to maintain the highest levels of security and integrity. Successful applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance.
* Pre-Employment Screening – All candidates must satisfy an Organisational Suitability Assessment (OSA) prior to being offered employment at the ACIC.
The ACIC is committed to diversity and inclusion. We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees and carers.
More information about our conditions is available in the ACIC Enterprise Agreement 2024-2027 on our website.
Candidate Information Kit - APS6 Business Capabilities Advisor, Canberra - June 2025 Opens in new window
Candidate Information Kit - APS6 Business Capabilities Advisor, Canberra - June 2025 Opens in new window
How to apply:
If you have NOT registered with our Online Application System, you can begin your Application by clicking the 'Begin' button. If you have registered before, click here and follow the steps. FORGOTTEN YOUR LOGIN DETAILS? click here and follow the steps. Preview Application Form Opens in new window
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* Location: Canberra
* Position Type: Ongoing | Full-time/Part-time
* Salary: $94,563-$105,909
About the role
The Business Capabilities Advisor (BCA) is required to support and lead members within the Branch and support business relationships with stakeholders both internal and external to ACIC. The role provides support to members within their team with general administrative functions and coordinate, guide and support day to day business services. The role is also required to develop and implement initiatives, projects and systems, to sustain a high level of services to our business partners.
The BCA role requires a willingness to learn and acquire knowledge and skills to support and develop multiple business and system enquiries on a day-to-day basis. The role requires you to lead meetings and committees, and provide secretariat support to ensure stakeholders can share national knowledge and support the ACIC's direction.
The role requires the ability to strongly communicate with stakeholders to assess needs, solve issues and educate others where required. The role has a degree of autonomy and is performed in conjunction with their peers, subject matter experts and business and technical staff.
Key responsibilities:
* Act as a key contact point for routine stakeholder communication.
* Liaise with internal and external stakeholders in relation to business services, including assistance and management of defects and enhancements across business systems.
* Develop and implement effective standards and processes to ensure the ongoing delivery of critical business service delivery operations.
* Embed continuous improvement to service delivery through reporting, analysis and planning.
* Assist clients to prepare for the adoption and usage of new solutions, processes and/or systems, which will include preparing and/or assisting with the development of key communication and change management.
* Provide Secretariat services for stakeholders and system user groups.
* Assist business managers with the development of briefs, materials and reports.
* Leading a small team to support stakeholders and implement improvements.
* Perform general administration support activities as required.
Our ideal candidate
To be successful in this role, you will demonstrate the following experience, skills and attributes:
* Demonstrated experience in building and maintaining relationships with internal and external stakeholders, via high level verbal and written communication.
* Ability to lead a team to effectively plan and prioritise workload to manage competing priorities.
* Demonstrated experience in identifying, developing and implementing continuous improvement of business processes, to ensure efficient and effective business operations.
* Coordinating and support secretariat responsibilities to support stakeholders' meetings and committees.
* Ability to influence collaboratively while contributing to create a positive workplace culture within the Agency.
* Demonstrated experience in Microsoft applications and the ability to quickly learn new applications.
Eligibility
* Citizenship – To be eligible for employment with the ACIC, applicants must be an Australian citizen.
* Security Clearance - The Australian community expects ACIC employees to maintain the highest levels of security and integrity. Successful applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance.
* Pre-Employment Screening – All candidates must satisfy an Organisational Suitability Assessment (OSA) prior to being offered employment at the ACIC.
The ACIC is committed to diversity and inclusion. We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature aged employees and carers.
More information about our conditions is available in the ACIC Enterprise Agreement 2024-2027 on our website.
Candidate Information Kit - APS6 Business Capabilities Advisor, Canberra - June 2025 Opens in new window
Candidate Information Kit - APS6 Business Capabilities Advisor, Canberra - June 2025 Opens in new window
How to apply:
If you have NOT registered with our Online Application System, you can begin your Application by clicking the 'Begin' button. If you have registered before, click here and follow the steps. FORGOTTEN YOUR LOGIN DETAILS? click here and follow the steps. Preview Application Form Opens in new window
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