You want to play a part in making NSW a better place to work, live and travel.
You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here's your opportunity to help our people make a big impact.
In this role, you'll:
As part of the Workforce Relations Strategy and Projects team, you will be responsible for implementing key industrial relations and workforce management initiatives across Transport NSW's complex employment landscape.
Working within the Projects Team, you will:
• Lead and develop a growing team - Manage direct reports and coordinate additional project resources, providing mentoring, guidance and performance management to build team capability
• Implement industrial relations risk management frameworks - Execute routine risk assessments using established protocols, support assessment workshops, and manage documentation and accountability tracking
• Support operational areas with industrial strategies - Implement standard response protocols, provide first-line responses to routine industrial relations risks, and manage embedded specialist deployments for operational process development and workforce transition management
• Advise on emerging operational risks - Support environmental scanning activities and execute structured interviews with operational teams and provide reports on outputs
• Implement workforce management programs - Lead and advise on workforce management programs and implement policy guidance across multiple agencies
• Support compliance initiatives – Advise on and implement agency responses to legislative changes and government directives (such as workplace presence policies)
• Conduct operational-level debriefings - Document case studies, implement knowledge sharing protocols, and update operational procedures based on lessons learned
This permanent position is aligned with our Flexible Working Arrangements procedures which offers hybrid arrangements subject to approvals including having a mix of in-person days at the home office location of Elizabeth Street, Sydney.
Apply now with your cover letter and resume.
For any enquiries, please contract Ciaran Martin on 0466 616 258.
For more information on this position and agency, view the role description.
About you
You'll have experience in industrial relations, workforce management and/or project implementation and team leadership with a strong understanding of the NSW transport sector's employment framework.
You're adept at balancing operational demands with compliance requirements and can effectively translate strategic direction into practical implementation plans while developing your team's capabilities and managing a flexible resource model.
You'll have experience developing and maintaining strong collaborative working relationships to meet stakeholders' expectations and are comfortable in a fast-paced and dynamic environment where delivery on tight deadlines is critical.
You'll have exceptional communication and team management skills, with the ability to navigate complex relationships, and remove barriers to drive the desired outcome.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM 24th May 2026.
For more information about this role, please contact .
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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