Medical Receptionist – Full Time
Victoria Point Family Practice – Victoria Point QLD
Victoria Point Family Practice is seeking a professional, friendly, and experienced Medical Receptionist to join our supportive team in a full-time role. We would consider part-time for the right candidate.
We are a well‑established, patient‑focused General Practice committed to providing exceptional care to our local community. We are looking for someone who thrives in a busy environment, has strong communication skills, and enjoys working as part of a collaborative team.
About the Role
The successful applicant will be responsible for delivering high‑quality front‑desk and administrative support, ensuring a smooth and positive experience for our patients and clinicians. Key tasks include:
* Greeting patients and managing enquiries (phone and in person)
* Booking and managing appointments
* Using Best Practice (BP) software for patient registration, billing, recalls, and clinical support
* Processing Medicare, DVA, and private billing payments
* Managing incoming and outgoing correspondence
* Assisting with day-to-day practice operations
* Supporting doctors, nurses, and management with administrative tasks
About You
We are ideally seeking someone who has:
* Experience working in a General Practice or medical setting (highly desirable)
* Proficiency with Best Practice software (preferred)
* Excellent communication and customer service skills
* Strong attention to detail and ability to multitask
* A warm and professional manner
* Ability to work well within a team
* Reliability and a strong work ethic
Benefits
* Supportive, friendly team environment
* Long‑term, stable employment
* Opportunities for professional development
* Convenient Victoria Point location
How to Apply
If you believe you would be a great fit for our team, please send your resume and a brief cover letter outlining your experience to:
***************@gmail.com
We look forward to welcoming the right person to our Victoria Point Family Practice team.
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