As a senior product professional, you will drive exceptional outcomes in our Retail Banking team.
We have transformed our ways of working to take our customer obsession to the next level.
This is your chance to achieve big goals and have fun along the way.
About Our Team
Retail Banking is the public face of CommBank, delivering a seamless banking experience for over 10 million customers. We offer market-leading products and services, supported by best-in-class systems and processes.
The Deposits, Pricing and Governance Crew is responsible for manufacturing and growing Retail Savings and Term Deposit Products. Our responsibilities include product strategy, design, pricing, customer experience, risk management, and day-to-day product management.
Make a Difference
You will report to the Everyday Banking Chapter Lead and play a key role in the Term Deposit squad. You will support the Product Owner in developing and executing major initiatives to meet business priorities. You will help deliver exceptional customer and channel experiences while ensuring changes are safely executed and risk outcomes are met.
Your Key Responsibilities
* Lead and develop a team of product managers to deliver on key business objectives.
* Identify, understand, and manage risks across the business, ensuring they are captured.
* Develop strategies for driving sustainable growth of the Term Deposit portfolio.
* Understand Term Deposit dynamics, including key drivers, trends, and leading indicators, and ideate plans to adapt to changing conditions.
* Listen to the voice of the customer and predict industry trends to identify customer improvements.
What We're Looking For
* A proven track record of leading and developing a team.
* Experience managing banking products.
* Strong analytical mindset with problem-solving skills and attention to detail.
* Commercial acumen balanced by a desire to achieve optimal customer outcomes.
* Proven capability in analysing and uplifting customer journeys and processes.
* Excellent communication and influencing skills.
* Ability to build and leverage strong stakeholder relationships.
* A relevant tertiary qualification in Business, Finance, Risk Management, or similar.