**Additional Information**
**Job Number**25107009
**Job Category**Food and Beverage & Culinary
**Location**W Brisbane, 81 North Quay, Brisbane, Queensland, Australia, 4000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**CURATING ORIGINALITY TAKES TALENT**
- Assist with the daily operation of the In Room Dining Department and B&F; operations, ensuring maximum guest satisfaction and profit contribution
- Personally assist all guests by delivering on our Whatever/Whenever service promise
- Ensures compliance with all Room Service policies, standards, and procedures
- Strong verbal and written communication skills with the ability to adapt and work well under pressure
- Helps to manage the delivery of amenity packages and VIP gifts
- Conduct pre-service briefings with staff including: Group movement, guest feedback, GVV, VIPs, and product knowledge
- A great understanding of, and adhere to, financial controls and administrative responsibilities
- Identify training opportunities and assist the Assistant Beverage & Food Manager in training Talent according to W standards
- Lead the team to be their best every day and maintain a positive work culture
**BENEFITS**
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by W Brisbane and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- ‘Great Places to Work’ certified
**MI RECOGNITION**
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
**MI CAREERS SOCIAL MEDIA ACCOUNTS**
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**DIVERSITY AND INCLUSION STATEMENT**
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by current faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.