Job Description
We are seeking a highly motivated and detail-oriented individual to join our team as a Community Transport Operations Officer. The successful candidate will play a vital role in ensuring the efficient operation of our transport services.
The ideal candidate will possess strong communication skills, be able to work effectively in a team environment, and have a passion for delivering exceptional customer service.
Key responsibilities include scheduling and resource allocation, daily tasks and administration, compliance adherence, problem resolution, client and staff satisfaction, documentation, and continuous improvement.
Required Skills and Qualifications
To excel in this role, you should possess:
* Outstanding communication skills, including telephone etiquette and strong interpersonal skills.
* Diversity and inclusion skills, with the ability to relate to individuals from diverse backgrounds and cultures.
* Effective collaboration skills, with the ability to work well within a team setting.
* Organisational skills, including the ability to efficiently organise and prioritise workloads.
* Technical proficiency, with expertise in using Microsoft Office suite and various computer software applications.
Benefits
We offer access to salary packaging, meal, and entertainment benefits up to $15,900 per year tax-free, as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits.
Others
Requirements for the role include a police check, working with children check, current driver's license, and own vehicle.