Job Title: Product Owner Location: Melbourne Employment Type: Full-time Overview This is a compelling opportunity to join a leading organization as a Product Owner working on a large-scale hardship transformation program, where you will act as the primary bridge between customer needs and technical execution. You will lead a cross-functional squad to deliver end-to-end outcomes, maintaining a clear vision and roadmap while balancing commercial realities with the "voice of the customer." Your goal is to maximize value by protecting the squad's focus, managing complex backlogs, and fostering a culture of continuous improvement and "progress over perfection." Key Criteria 4–6 years of experience mobilizing and supporting medium, cross-functional, and self-managing teams. Deep understanding of financial domain, preferably within Banking from either a business or technology perspective. Experience working on Hardship programs of work is needed Extensive experience with Agile methodologies and familiarity with Human-Centered Design (HCD). Proven ability in strategic thinking, market analysis, and competitor research. Demonstrated expertise in opportunity identification and business case creation. Strong analytical skills with evidence-based decision-making capabilities. Tertiary qualifications are required, with a preference for post-graduate degrees. Key Relationships Squad Members Orchestration Leads (Domain and Sub-Domain) Sub-Domain Lead Relevant Domain, Agile, and Technology roles Customers and Colleagues Key Responsibilities Vision and Roadmap Management: Communicate and maintain the product vision, goals, and product roadmap while representing the voice of the customer and colleague. Backlog Prioritization: Own and prioritize a medium-complexity backlog, ensuring the squad focuses on high-value features and user stories in line with Domain cadence. Stakeholder Engagement: Act as the primary liaison for stakeholders, providing transparency, managing expectations, and protecting the squad from context-switching. Agile Leadership: Collaborate with the Scrum Master to deliver the backlog, participate in all Agile ceremonies, and define Acceptance Criteria and Definition of Done. Product Lifecycle & Risk: Manage products with financial or performance targets, ensuring adherence to risk management frameworks, monitoring metrics like customer complaints, and escalating blockers. Discovery and Innovation: Lead workshops through discovery and development stages, utilizing a "test and learn" mindset to solve problems and create product collateral. If this sounds like you, someone you know, or you're ready for a confidential chat regarding your next career step, then apply below and/or send your email to nick.shannon@randstaddigital.com.au. All applications will be reviewed, however due to large demand, detailed feedback may not always be possible.