 
        
        Customer Service Assistant
About the role:
We are seeking a customer-focused individual to play a key part in providing excellent customer service and dispensing medication for our pet customers.
This full-time role will see you respond to enquiries from customers via phone, email and live chat in a professional and empathetic manner.
 * Responding to customer enquires via multiple channels
 * Assisting customers with placing orders for pet medications and other pharmacy items
 * Accurately processing and dispatching customer orders
 * Providing information on pet health and medication to customers
 * Maintaining detailed records and ensuring compliance with regulations
Key Responsibilities:
 * Previous experience in a pharmacy assistant role is highly desirable
 * Strong communication and interpersonal skills
 * Excellent attention to detail and accuracy
 * Familiarity with the pet care industry and pet health
Benefits:
 * Ongoing training and development opportunities
 * Flexible work arrangements
 * Discounts on pet products and services
 * Employee assistance program for mental health support
About us:
We are an equal opportunities employer dedicated to creating a positive work culture for our team.