Veritas Recruitment Clayton Partnership – Mulgrave VIC
About the Role
We're looking for an aspiring CRM Support Coordinator to support customer data quality, compliance, and governance across a national organisation. This role suits someone who enjoys improving processes, solving problems, and working with a variety of stakeholders.
Key Responsibilities
* Monitor, analyse, and report on customer data governance activities
* Develop processes and metrics to improve data quality
* Maintain documentation including policies, standards, and controls
* Support compliance activities such as data handling, security requirements, and user access
* Analyse performance metrics and assist with system and process enhancements
* Prepare management reports and coordinate governance tasks
* Maintain system guidelines, communications, and support data integration/migration work
About You
* Experience in data governance, data management, or system operations
* Strong communication and stakeholder engagement skill
* Proficiency with Microsoft Office and CRM platform
* Basic project coordination skills and process mapping experience
* Reporting and analysis capability
* Understanding of data governance frameworks, data privacy and security regulations
* Experience with analytics or visualisation tools such as PowerBI or Tableau
* Background in a regulated industry or exposure to change management
* Detail-focused, organised, and proactive
* A clear communicator with strong problem-solving skills
* Comfortable working in a changing environment and within cross-functional teams
Why Apply
* Great opportunity to step into a global, well-established organisation
* Collaborative team and strong exposure across the business
* Development opportunity to grow your skills in data governance and analysis
* 12 Month Fixed Term Contract with full leave entitlements
* On‑site subsidised Café and Gym
* Secure role with long‑term prospects
If this sounds like your career path then please apply now
To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Christine Ferdinand on 03 9535 2*** .
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