About Us
We are dedicated to helping families live better for less. Our team delivers unbeatable deals and exceptional service and advice on home appliances and consumer electronics.
We offer the best value, world-class brands, and exceptional customer service across our network, online, and in our commercial division.
Why Work with Us?
* A fast-paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
* Competitive remuneration to recognise our team for their effort, which may include generous sales commission and other fantastic incentives to celebrate success.
* Access to exciting career opportunities and comprehensive training and development programs as part of a broader group.
* Fantastic discounts across the group, including access to VIP supplier pricing and promotions.
* We offer 12 weeks paid parental leave for eligible primary carers and we embrace flexibility and offer hybrid working models for eligible roles.
* Our Employee Assistance Program provides counselling and wide array of wellbeing resources for our team members and their families.
* Our Helping Hands workplace giving program has raised millions for charity partners to support positive impact in the community.
* Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
Your Role
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.
Key Responsibilities:
* Deliver exceptional and consistent customer service.
* Delivery quality, profitable sales according to established standards.
* Work collaboratively as part of a team to deliver great customer service and be able to answer any queries.
* Ensure all visual merchandise is presented to a quality standard.
* Monitor and assist with the web orders that come through to store, this includes picking the stock, wrapping it and organizing delivery of the items in a timely manner.
Qualifications:
Key Competencies for Success in This Role:
* Customer Focus- Does everything through eyes of the customer.
* Drives Results- Consistently achieves results, even under tough circumstances.
* Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.