The role We are looking for a Key Account Manager who is responsible for creating sustainable profitable growth of the account, driving the value selling team effort, and delivering unparalleled customer service. You are the expert on the customer and their needs and are well connected in their organisation. You understand what makes them successful, their strategy for the future and how Sandvik will augment that success.You know Sandvik's position with the customer, create/identify opportunities - and set an action plan to offer valuable solutions, becoming a partner that is preferred over the competition. You assure quality communication, lead the management and building of customer relationships, involving the internal Sandvik network, and making mutually great business happen. This role is a full-time requirement however, Sandvik recognises the desire for flexible working options.Areas of responsibility Create and manage a detailed plan engaging with internal stakeholders preparing plans which combine to set out the future business growth of the account by aligning the organisations to co-create long term value within the relationship.Develop and manage relationships within both internal and external stakeholders to deliver effective engagement across all levels to ensure that identified value is captured.Ensure that the value delivered by all the Sandvik offering is understood by the relevant customer stakeholders at all levels as it applies to them.Measure the performance against the expectations of the plan and adjust wherever necessary through effective and decisive action.Your profile A high level of initiative, drive, and determination to set targets and achieve goals through delivering exceptional levels of customer satisfaction is a key consideration in the selection for this position.You are an experienced business professional; you like to lead and are your best working in a team to achieve results You seek out innovative approaches to grow business and increase market share.You have a track record of leading and developing winning solutions and outcomes. You have a well-developed multicultural understanding and exceptional communication skills, enabling you to develop and sustain close and collaborative working relationships with key stakeholders. You can work in a matrix organization and able to travel as required. What we offerFlexible work arrangements, including options for working from home, condensed workweeks, and flexible start/finish times.Competitive salary with a superannuation contribution of 13%.Company Performance Bonus scheme and Length of Service Recognition program.Paid parental leave and ongoing training and development opportunities.Join a dynamic and inclusive team dedicated to driving success and supporting employee growth.Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.Talent Acquisition Specialist