Job Description:
As an Operational Manager, you will be responsible for leading a team to deliver exceptional customer service and support. This role requires strong leadership skills, a good understanding of administration processes, and experience in office management.
The ideal candidate will have excellent communication skills, both verbal and written, high organisational skills, and the ability to work under pressure.
Key responsibilities include:
* Managing day-to-day operations
* Leading a team to achieve business objectives
* Providing exceptional customer service
* Ensuring accurate and timely completion of administrative tasks
Required Skills and Qualifications:
To succeed in this role, you will need:
* Excellent leadership and motivational skills
* Able to work with minimal supervision
* Competent computer skills with advanced knowledge in Excel and Word
* Experience resolving issues and making quick decisions
* Prioritise workload and meet deadlines
Benefits:
We offer a generous staff discount scheme, career progression opportunities, recognition and rewards programme, and a positive work environment.
Others:
As an Operational Manager, you will have the opportunity to develop your leadership skills and contribute to the success of the organisation.