Accommodation Manager/Backpacker Hostel Manager
Backpackers By The Bay
Airlie Beach, Northern QLD
Management (Hospitality & Tourism)
Full time
$75,000 – $85,000 per year
About us
Required by Consista Pty Ltd t/as Backpackers By The Bay, an accommodation manager for their friendly, boutique accommodation house, catering for up to 76 guests in four share and double rooms located at 12 Hermitage Drive, Airlie Beach, Qld 4802. Built specifically to house backpackers, the hostels focus is firmly on customer service and interaction.
Qualifications & experience
· Minimum 3 years management experience in the accommodation industry with backpacker accommodation viewed most favourably
· The position requires the successful applicant to organise rosters and liaise with staff in this regard
* Strong organisational skills are essential and the ability to create and provide weekly financial reports to the owners is a requirement.
* Proven conflict resolution skills are essential
* Basic handyman experience is preferred
* Previous experience with the reservation system Cloudbeds is a distinct advantage
* Experience in social media content creation is essential
* Ability to handle stocktake and supply ordering as well as creating systems for ongoing inventory control is required
* The ability to speak English fluently is essential. An applicant with fluent French or Spanish would be viewed favourably
Tasks & responsibilities
* Front desk reception - checking guests in and out, answering questions and providing assistance.
* Selling local tours - both land and sea based
* Overseeing housekeeping staff
* Basic maintenance (training will be provided)
* Purchasing and stock control
* Social media content creation
* Providing weekly reports to the owners
* Ensuring a high level of guest satisfaction and conflict resolution
Benefits
* Accommodation in a fully furnished house is provided onsite (but separate to the hostel) and is in addition to the salary offered above
* A vehicle is available for business and personal use
Job Types: Full-time, Permanent
Pay: $75,000.00 – $85,000.00 per year
Benefits:
* Company car
* Housing provided
Work Location: In person