Are you looking for a role that allows you to deliver exceptional customer service experiences?
Job Overview
This Customer Service Assistant position is perfect for individuals who are passionate about delivering outstanding customer service and working in a fast-paced retail environment.
As a Customer Service Assistant, you will be the face of our brand, providing a warm welcome to every customer and making sure they leave with a smile on their face.
You will have the opportunity to work across various departments within the store, including shop floor sales, customer service areas, stock management, and online shopping experience.
Main Responsibilities
* Delight customers through positive interactions and provide a warm welcome to every visitor.
* Work collaboratively with colleagues to achieve sales targets and meet customer needs.
* Maintain a high level of product knowledge and ensure accurate information is provided to customers.
* Support the efficient operation of the store by maintaining a well-organized stock room and assisting with stocktakes.
* Provide an exceptional online shopping experience for customers through click and collect and home delivery services.
Required Skills and Qualifications
* A strong desire to deliver exceptional customer service experiences.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a team environment.
* A can-do attitude and willingness to learn and grow.
Benefits
* Endless opportunities for career growth and development.
* Enjoy discounts at leading retailers.
* Access to exclusive membership benefits.
* A supportive employee assistance program.
About Us
We value diversity and pride ourselves on representing the diverse communities we serve.