As an Admin Support Team Member at a care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. Your duties will include answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.
Key Responsibilities
* Answering the phone and responding to queries in a professional manner.
* Handling files and documents accurately and efficiently.
* Supporting managers and other team members as required.
* Meeting and greeting visitors, residents, and their families.
* Engaging with residents and providing them with support and companionship.
* Showing prospective clients and their families around the care home.
About Us
We're committed to delivering high-quality care and support for the elderly and vulnerable. Our care homes operate across the country, employing thousands of dedicated staff members. We're known for our focus on creating a vibrant, happy environment for both residents and employees.
Job Requirements
TO BE SUCCESSFUL IN THIS ROLE, YOU'LL NEED TO DEMONSTRATE THE FOLLOWING SKILLS AND QUALIFICATIONS:
* A strong ability to multitask and work under pressure.
* Good computer skills and a confident telephone manner.
* The ability to work effectively as part of a team.
* A people person who can take a genuine interest in the residents and their families.
Benefits
IN RETURN FOR YOUR DEDICATION, YOU'LL RECEIVE A COMPETITIVE RATE OF PAY PLUS OUR SECTOR-LEADING BENEFITS AND REWARDS PACKAGE INCLUDING:
* Free training and development for all roles.
* Access to wellbeing and support tools.
* A range of retail discounts and savings.
* Unlimited referrals with our Refer a Friend bonus scheme.
* Employee of the Month rewards and Long Service Awards.
And so much more!
IF YOU'RE LOOKING FOR A REWARDING CAREER WHERE YOU CAN USE YOUR ADMINISTRATION AND PEOPLE SKILLS, THIS IS A GREAT OPPORTUNITY.