Key Responsibilities
Banquet & Event Service
* Set up and break down banquet halls and event spaces according to floor plans and event specifications
* Arrange tables, chairs, linens, and event décor to a high standard
* Provide professional and attentive service to guests during events
* Serve food and beverages in line with service standards
* Liaise with kitchen, bar, and service teams to ensure smooth event execution
* Maintain cleanliness and organisation of event spaces before, during, and after events
* Assist with basic audio-visual setup and minor troubleshooting where required
Bar & Cocktail Service
* Prepare and serve high-quality cocktails, coffee, and beverages with consistency and flair
* Demonstrate strong knowledge of spirits, wines, beers, and cocktail techniques
* Engage with guests, provide recommendations, and deliver exceptional customer service
* Maintain bar cleanliness, organisation, and stock levels
* Monitor and replenish bar supplies and assist with inventory management
General
* Adhere to all health, safety, and RSA regulations
* Work collaboratively with the wider hospitality team to deliver seamless service
* Remain adaptable in a fast-paced, high-volume environment
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About You
* Previous experience in banquet service, events, bar work, or cocktail bartending is highly regarded but not essential
* Strong communication and interpersonal skills
* Customer-focused with a positive, can-do attitude
* Ability to multitask and remain calm under pressure
* Physically capable of standing for extended periods and lifting moderate loads
* Availability to work evenings, weekends, and public holidays
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Qualifications & Experience
* Bartending or cocktail experience preferred (minimum 1 year ideal)
* Coffee skills highly regarded
* RSA required (or willingness to obtain)