The operational success of any hotel is heavily reliant on effective team members who can provide exceptional service to guests.
Key Responsibilities
As a Porter, your primary focus will be ensuring the smooth transition of luggage to its intended recipients. This requires attention to detail, strong organizational skills and an ability to work efficiently under pressure.
* Delivering luggage to the correct guest rooms
* Acting as the first point of contact for guests upon arrival, or in some cases, their last interaction before departure
* Providing support in resolving any issues that may arise within guest rooms
Our ideal candidate possesses at least one year of experience working in hotel reception or customer service roles. They are known for being positive, warm and welcoming individuals with excellent communication skills and a genuine passion for creating memorable experiences for our guests.