Company DescriptionAt ion smart business solutions, we don't just install printers — we make workplaces run better. We're a growing, customer-first business delivering smart print and workflow solutions across South East Queensland.We're looking for a hands-on Installation Specialist who enjoys being out in the field, working with technology, and helping customers get up and running with confidence.If you like variety, problem-solving, and a role that keeps you moving — this one's for you.Role DescriptionThis is a full-time, field-based role primarily based on the Sunshine Coast, with regular travel to Brisbane and the Gold Coast, and occasional trips to Bundaberg and Hervey Bay.You'll be responsible for the delivery, installation, and setup of multifunction devices and printers, working directly with customers to ensure a smooth, professional experience from start to finish.This role is physically active and suited to someone who enjoys practical, hands-on work.What your day-to-day will look likeDelivering and installing multifunction devices and small printersUsing equipment such as a battery-powered stair walker where requiredInstalling print drivers and configuring scan-to-email functionalityInstalling and supporting print software (PaperCut knowledge is an advantage)Working with Microsoft and Apple operating systemsUnderstanding and supporting Universal Cloud Print (advantageous)Planning installation rollouts with customersEnsuring customers are fully operational and confident using their devicesProviding basic customer training on installed equipmentAssisting with fault-finding and field service support when requiredHelping with toner replacements, deliveries, and warehouse duties as neededKey responsibilitiesDelivery, installation, and commissioning of print devicesInstallation planning and logistics coordinationCustomer-facing support with a strong focus on service etiquetteTroubleshooting and basic fault findingSupporting service and operations teams as requiredAccurate reporting to the Service & Operations ManagerWhat we're looking forPhysically fit and comfortable with the demands of a hands-on roleManual driver's licence (company vehicle supplied for deliveries)At least 1 year of technical experience preferred — but we're open to training the right candidateStrong willingness to learn and a positive, can-do attitudeConfident working directly with customersBasic Microsoft Office skillsAbility to work independently and manage your time effectivelyQualifications & checksRestricted electrical license (advantage, not essential)Blue Card (or ability to obtain one)Police check requiredWhy join ion?Be part of a supportive, down-to-earth teamVariety in your work — no two days are the sameHands-on training and growth opportunitiesA business that values reliability, attitude, and customer experienceHow to applyPlease send your CV (and a brief cover letter if you'd like) to: