Employment Type - Permanent Part Time
Hours per fortnight - 16
Job Category - Administration - Administration Assistant
Req Id - 7254
* This is your chance to enhance your career with Victoria's largest regional Health Service
* Grow your skills at an organisation invested in your long-term development
* Permanent part-time opportunity (16 hours per fortnight)
About The Role
The role of Administration Officer – Women's Clinic is to deliver timely, accurate, and consumer-focused administrative and reception support to Women's Clinics. This position plays a key role in managing day-to-day front-of-house operations, welcoming patients and their families, responding to general Barwon Health enquiries, and ensuring administrative functions align with organisational policies and procedures.
Key Responsibilities
* Customer Service & Front-of-House Support: Deliver courteous, consumer-focused reception and clerical services, welcoming patients and visitors and responding to enquiries within Women's Clinics.
* Patient Administration & Scheduling: Register referrals, manage triage workflows, maintain waitlists, book appointments, and ensure timely communication with patients.
* Data, Records & Confidentiality: Maintain accurate patient records and data entry in patient management systems, ensuring compliance with privacy legislation, information security, and organisational policies.
* Teamwork & Communication: Contribute positively within a multidisciplinary team, communicating effectively with internal and external stakeholders and demonstrating appropriate behaviours with children and vulnerable populations.
* Governance, Safety & Compliance: Complete mandatory training, report incidents and hazards, elevate clinical or service issues appropriately, and undertake additional administrative duties as required.
What We're Looking For
* Communication & Customer Service: Strong verbal and written communication skills with a professional, consumer-centred approach to customer service.
* Administrative & Technical Capability: Computer literate with proficiency in Microsoft 365 applications and the ability to quickly learn and use department-specific systems.
* Organisation & Flexibility: Proven ability to prioritise and manage workload in a fast-paced environment, with flexibility to work a rotating roster and additional hours as required.
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Barwon Health Staff Benefits
* Excellent working conditions and a strong sense of job satisfaction
* A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
* Extensive professional development opportunities
* Attractive salary packaging benefits
o Living expenses capped at $9,010
o Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click Here
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government's Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)
Additional Information
If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.org.au
All Appointments Are Subject To:
* Satisfactory Police Record Check
* Immunisation Status Clearance
* Working with Children Check (if applicable)
Contact person: Susan Burton
Email: susan.burton@barwonhealth.org.au
Phone: (03) 4215 2282
Application closing date: 17th February 2026
Internal applicants: If you are currently employed at Barwon Health, please ensure you sign in via the Employee Login on the external Careers Page or access the Careers Page through the intranet before applying. Shortlisting may commence prior to the closing date - early applications are encouraged.
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