About This Opportunity
The Human Resources Business Partner (HRBP) is responsible for aligning business objectives with employees and management in designated business units. This role serves as a consultant to management on human resource-related issues. You will act as an employee champion and change agent while assessing and anticipating HR-related needs. Communicating needs proactively within our HR department and business management, you will seek to develop integrated solutions. You will formulate partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of InComm. The position requires human resource responsibilities for the Asia Pacific region of InComm Payments' businesses, including Australia, China, Hong Kong, India, Japan, Malaysia, South Korea, Taiwan, Thailand. You must maintain an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.
This position will be based out of our Richmond, Victoria office and is required to work in the office 3-4 days per week in tandem with the Australian team.
Responsibilities
* Develop a core understanding of the business and utilize information to perform as a Business Partner to all areas of the organization.
* Conduct regular, recurring meetings with respective business units/leaders.
* Consult with line management, providing HR guidance when appropriate.
* Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies.
* Manage & resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
* Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required.
* Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
* Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
* Provide HR policy guidance and interpretation.
* Collaborate closely with Talent Acquisition for all new hire requests, and work with leadership and other teams on employee promotions and transfers.
* Provide guidance and input on business unit restructures, workforce planning and succession planning.
* Identify training needs for business units and individual coaching needs.
* Participate in evaluation and monitoring of training programs to ensure success. Follow up to ensure training objectives are met.
* May provide leadership, coaching and/or mentoring to a subordinate group.
* Facilitate the termination process, including completing separation documentation, conducting exit interviews, and coordinating the return of company equipment.
* Participate in career development planning, discussing career paths with corporate and field line managers, and recommending suitable candidates for promotion.
* Participate in corporate employee termination discussions. Coach the manager in preparation for such discussions.
Qualifications
* Bachelor's degree in Human Resources or related course of study or equivalent work experience
* Minimum of 5 years' proven work experience as an HR business partner
* Minimum of 5 years' strong generalist background; experience working in multiple business environments preferred
* 2 to 5 years' experience managing and resolving moderately complex issues and problems; refers more complex issues to higher-level staff
* Possesses solid working knowledge of subject matter
* Ability to become a trusted partner and build collaborative relationships while handling confidential information
* Strong capability to independently manage investigations and resolve sensitive employee relations issues
* Highly detailed and accurate written and verbal communication skills including facilitation and presentation experience
* Problem solving, diagnostic and consulting skills; ability to use practical common sense and translate data to make decisions and determine priorities
* Ability to influence and drive results through others at all levels in the organization
* Ability to drive organizational change while coaching managers through the process
* Demonstrated project management skills
* Ability to react with a sense of urgencyAbility to manage significant workload with multiple concurrent deliverables in a fast-paced environment
* Familiarity with human resource automated processes
* Must be approachable, professional and develop strong professional relationships
* Both strategic and hands-on efforts required
* Excellent communication and presentation skills
* Strong Microsoft Office Skills
Preferred Eligibility Qualifications
PHR, SHRM-CP, SHRM-SCP, or AHRI credential or other equivalent certification; Or ability to obtain certification within one year of employment (InComm will assist with certifications); Or Master's Degree in Human Resources Management
Travel
International travel to countries this position supports, up to 30% of the time.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee Referral Bonus Program
This position is eligible for the Employee Referral Bonus Program- Tier 3
Equal Employment Opportunity Statement
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.
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