The Perks...Fun, friendly, hard-working and professional teamFree on-site parkingFood & Beverage DiscountsFree Gym MembershipAbout Us...Southport Sharks boasts a diverse range of food and beverage outlets, multi-purpose Events Centre with capacity for 1000 people, gaming room, kids' zone, Health and Fitness Centre and a 120 room Mantra Hotel which includes a breath-taking rooftop bar.We are seeking applications for a vibrant Guest Service Agent with exceptional customer service skills to join our Front Desk team within the Club.About the Role...Welcoming all members and guestsPromote the benefit of membership and the club loyalty program to non-membersAccurately process Club membershipsAnswering all incoming phone calls, including redirection, answering queries and accepting dining bookings as requiredProvide prompt, friendly, customer focused service to patrons purchasing take-away beverage and mini-mart items available at Fins CellarAbout You…You will have a passion for delivering excellent customer service, willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.To be successful in this role you would need to possess the following:Experience in a Reception and/or Front Office environment is essentialExceptional presentation and groomingAbility to communicate with a variety of peopleKnowledge of club facilities, services, promotional activities and membership proceduresCash handling proceduresExperience in operating a PABX telephone systemFamiliarity with Ticketmaster sales operation is an advantageStrong problem solving abilitiesComputer literacy with experience using Microsoft Office productsThe successful applicant must be available to work across the week with various shifts ranging between the hours of 7.00am and 1.00am.APPLY NOW!!No recruitment agencies, please.
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