Job Title:
We are seeking a seasoned manager to lead our Club Lounge operations.
The ideal candidate will have extensive knowledge of front office and food and beverage standards, as well as relevant experience in a similar managerial role.
Responsibilities:
* Oversee the effective operation of the Club Lounge and butler service
* Liaise with key department managers to ensure guest requests are met
* Welcome and engage with guests using their extensive knowledge of front office and food and beverage standards
* Develop and conduct training programs to maintain a clean and safe environment
* Serve as the primary point of contact for external and internal clients
* Build relationships with existing and new guests through exceptional service experiences
* Lead the Club Lounge team in operational tasks, strategies, and team building initiatives
Requirements:
* Up-to-date RSA certification
* Understanding of Opera systems
* Relevant experience in a similar managerial role
* Working rights in Australia
About Us:
We believe in fostering a diverse and inclusive work environment where associates can grow and develop their careers.
Our commitment to equal opportunities ensures that all applicants are treated fairly and without discrimination.