OverviewOscar Group Australia, Oscar Care is a growing retailer in Victoria specialising in the sale, hire, servicing, and modification of mobility equipment to the public and the healthcare industry.
We are an Equal Opportunity Employer and encourage people of all backgrounds, beliefs and abilities to apply.PositionOscar Group is seeking a dedicated Customer Support Specialist to join our Oscar Care team in Horsham.
This role is crucial in providing exceptional customer service and supporting our business growth.Key ResponsibilitiesPresent and promote Oscar Care products in our retail storeRespond to customer enquiries via phone, email and in-storeProvide effective solutions and assist with product setup and technical questionsProcess transactions, including orders, refunds and exchangesMaintain accurate records of customer interactions and sales activitiesPerform administrative tasks accurately and efficientlyRequirementsStrong communication and interpersonal skillsProblem-solving ability and attention to detailExperience in customer service or retail (preferred)Proficiency with customer service software and sound computer skillsAbility to work in a quick-paced environment and multitask effectivelyWhat we offerOpportunity to work with a diverse range of products and customersSupportive team environmentOngoing training and development opportunitiesEssential checks prior to startNational Police CheckWorking with Children's CheckNDIS Screening CheckHow to applyApplications must include a resume and a cover letter explaining why you would be a great fit for the Oscar Care Team.Only shortlisted applicants will be contacted regarding the status of their application.
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📌 Customer Support Specialist
🏢 Oscar Group Australia
📍 Horsham