Expert HVAC Technician Wanted
The role of a Technical Service Engineer is to provide expert technical support across commissioning, diagnostic analysis, and training for leading heating, ventilation, and air conditioning systems. As an integral part of our team, you will work closely with service agents, customers, and internal stakeholders to ensure optimal system performance and customer satisfaction.
Key Responsibilities
* Diagnose and resolve complex technical issues in HVAC systems
* Provide expert spare part selection support and technical assistance
* Oversee the commissioning of VRF and QTON systems
* Deliver comprehensive training programs for service agents and contractors
* Conduct site visits and collaborate with regional managers
* Support warranty processes, reporting, and technical data analysis
Requirements
* Qualified HVAC technician with extensive industry experience
* Confident in diagnosing, commissioning, and resolving technical issues
* Strong communication skills with proven customer service expertise
* Able to balance business objectives with customer satisfaction
* Flexible to travel for site visits and training delivery
What We Offer
* Competitive salary package with company-provided vehicle, laptop, phone, and uniform
* Flexible working arrangements (work from home, onsite, hybrid)
* Opportunity to represent a reputable HVAC brand
* Ongoing professional development, training, and career progression
Apply Now
For more information about this exciting opportunity, please contact Henry Hall at +61 2822 181 12.
Professional Development Training Career Progression Leadership Skills Customer Service Expertise Collaboration Teamwork Problem-Solving Communication Diagnosis Resolution Commissioning Site Visits Travel Technical Analysis Reporting Warranty Processes Education Qualifications Experience Customers Internal Stakeholders System Performance Company Reputation Brand Recognition Market Position Growth Competition,