Job Title: Senior Systems Analyst
We are seeking a highly skilled and experienced Senior Systems Analyst to join our team. This is a critical role that will involve working closely with various stakeholders to analyze and resolve complex technical issues.
Key Responsibilities:
* Analyze and resolve application issues in collaboration with the development team.
* Identify defects, discrepancies, and trends through code debugging or log analysis.
* Manage incidents and communicate effectively with users, application owners, and senior stakeholders across all areas.
* Improve application stability and performance by observing patterns, recurring failures, and issues, and advise application owners on permanent fixes accordingly.
* Automate failure notifications using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration.
* Identify alerts/processes that can be automated and collaborate with the AppBank Engineering team in automating them.
* Challenge existing application setups and suggest different ways to solve problems or improve stability.
* Participate in Change management processes to manage risk in production environments.
* Develop run books for generalists to minimize operational errors and gain fungibility/efficiency.
* Produce reports that provide trending statistics to track and manage application health and support service performance.
Requirements:
* Bachelor's degree and 5 years of software development experience.
* Practical use cases of Computer Science concepts related to Data Structures.
* Problem-solving skills in development or production environments, including experience observing patterns, analyzing root cause, and suggesting ideas to resolve issues.
* Effective communication skills to articulate technical and functional aspects of development/production problems to drive solutions with App Dev teams and senior stakeholders.
* Proficiency in one of the following programming languages: Java, C, C++, VB, .NET, ASP, or Angular.
* Experience with one of the following scripting languages: Shell script, Perl, JavaScript, or Python.
* Knowledge of one of the following RDBMS environments: Sybase ASE/IQ, Oracle, or DB2.
Nice to Have Qualifications:
* Experience in the Financial Services Industry.
* Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud.
* Degree in Computer Science.