Customer Service Specialist - Bathroom Products
We're seeking a Customer Service Specialist to join our team in Thornton. As a key member of our showroom team, you'll support builders, interior designers and homeowners as they navigate their renovation journey to create their dream bathroom.
* Assist customers in choosing the perfect bathroom products
* Create and manage customer quotes and orders via email and phone
* Use our 3D Planner to bring a customer's vision to life
* Visit customers onsite to provide updates and maintain great relationships
* Maintain a clean and safe showroom environment
To succeed in this role, you'll need:
* Previous experience in retail sales or customer service and enjoy building relationships and helping customers
* A passion for learning new products and systems
* Strong communication and problem-solving skills
* Ability to work various shifts, including weekends
In return, you can expect:
* Performance-based bonuses
* Paid annual leave
* Opportunities for career growth and development
* Generous discounts on bathroom products and services
* Reece Boost - offering cashback and discounts on everyday expenses
Our commitment to fairness and diversity ensures everyone has an equal opportunity to succeed. If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, we'd love to hear from you.