Posted: 15 June
The role
Your Team
The Enterprise Customer & Operations (EC&O) enables ASX to run better. The Enterprise Enablement team within EC&O provides enterprise capabilities and frameworks, enabling change, transformation, delivery, strategy execution, customer products, data management, and process mapping.
Your Responsibilities
- Experience building the design, development, and implementation of change management strategies and plans including education programs.
- Drive the detailed assessments of change impacts both internal and external, business readiness and plan to redress gaps.
- Build strong relationships across the organisation and impacted stakeholders to support the continued engagement and readiness for the changes.
- Understand and identify change barriers; design recommendations to mitigate change risk and business impact.
- Define training requirements and training plans for impacted stakeholders, including engaging with relevant SMEs/third parties.
- Understand internal and external service level agreements/key performance indicators, and work to ensure they are minimally affected by changes.
- Actively contribute to the continuous improvement of processes, practices and outcomes within Enterprise Enablement.
- Contribute to a collaborative Enterprise Enablement culture by role‐modelling ASX values and actively breaking down silos.
- Work across teams and divisions to share knowledge, resolve issues and improve end‐to‐end enterprise outcomes.
- Act as a trusted advisor, influencing stakeholders across divisions to achieve enterprise outcomes.
- Demonstrate high emotional intelligence and the ability to coach, develop and support others.
- Operate effectively in ambiguous and changing environments, managing competing priorities and trade‐offs.
- Demonstrate curiosity and build a deep understanding of the role's function and the broader ASX context.
- Prepare high‐quality Executive and governance papers, briefings and updates, tailored to audience and governance needs.
- Engage with senior leaders across Enterprise Customer & Operations and other divisions, and Boards or senior forums where relevant to role scope.
- Undertake other activities reasonably required to support the effective operation of the Enterprise Enablement function.
Your Experience And QualificationsMust have
- Relevant qualification or training in change management, project management, communications, psychology (or equivalent experience).
- Proven track record as a Senior Change Manager on programs/projects in complex change environments across a range of subject matter
- Demonstrated understanding of working with both business led change and project teams
- Demonstrated level of project management skills
- Strong communication and facilitation skills
- Ability to work at pace – prioritising progress over perfection.
- Ability to build high‐trust relationships with stakeholders – guiding and influencing their approach to change
- Experience with applying mandated delivery frameworks and being both creative and compliant
- Demonstrated experience with Atlassian and Microsoft tools; Confluence, JIRA, SharePoint and PowerPoint - producing deliverables, communication and educational artefacts is a key component of the role
Nice to have
- Experience leading change in a financial services environment
- Demonstrated experience with analysing learning requirements and developing/delivering training
- Skills in creating audio and visual change management and training material.
- Experience working on regulatory projects
Benefits and Work Environment
We support flexible working and offer hybrid working options. Even if the role is advertised as full‐time, we encourage you to apply if you are interested in part‐time or other flexible working arrangements.
Equal Opportunity Statement
To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.
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