Join to apply for the Wholesale Manager - Retail role at Sharp & Carter.
Our client is a highly respected player in the licensing and general merchandise space, representing a strong portfolio of beloved brands. Due to continued growth, they are seeking an experienced Wholesale Manager to lead a team and drive operational excellence from their Northern Melbourne-based office.
About The Role
Reporting directly to senior leadership, the Wholesale Manager will oversee a team of six, including Sales Coordinators and Customer Service Representatives. Responsibilities include developing customer relationships and ensuring seamless day-to-day operations within the wholesale channel.
Responsibilities
- Lead and mentor a team across sales coordination and customer service
- Monitor and report on sales performance and operational KPIs
- Support the sales team to manage key wholesale accounts and build strong client partnerships
- Oversee order processing, fulfilment, and end-to-end customer experience
- Collaborate closely with licensing, product, and logistics teams
- Continuously identify opportunities for process improvements
Skills & Experience
- Proven experience managing wholesale operations, preferably within licensing or general merchandise market
- Strong leadership capabilities with a hands-on management style
- Excellent relationship management and communication skills
- Highly organised with a commercial and strategic mindset
- Ability to work full-time, on-site, five days a week
Benefits
- Work with well-known licensed brands in a dynamic and growing sector
- Newly created role so ability to shape it as you see fit
- Lead a passionate, team-oriented team in a supportive environment
- North side Melbourne location with parking available
How to Apply
Please click the link below and submit your CV. Lyndsay will be in touch!
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📌 Wholesale Manager - Retail
🏢 Sharp & Carter
📍 Melbourne