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Customer service and optical assistant

Maitland
Oscar Wylee Pty
Customer Services agent
Posted: 1 April
Offer description

Join our team as an Optical Assistant, a dynamic and engaging role where you'll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

* Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets.
* Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
* Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
* Offeringyour support to fellow team members and contributing to a harmoniousand supportive work environment.

About You:

* Strong background in fast-paced retail settings
* Excellent communication skills - direct and easy for customers to understand.
* Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
* A people person, ready to offer assistance with an approachable and empathetic manner
* Flexible to work late evening and weekends

Perks:

Get a free pair of prescription glasses every six months

* Treat your loved ones to Family & Friends discounts twice a year!
* Work in our beautiful store located at Stockland Green Hills Shopping Centre, easily accessible from surrounding suburbs such as Kurnell, Cronulla and Bate Bay. The centre offers free 3 hour parking and is well serviced by multiple bus routes, making your commute simple and convenient. Check out our store page here!
* Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
* The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
* A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

A wide range of retail, dining and entertainment options within Stockland Green Hills Shopping Centre surrounds our Oscar Wylee Green Hills store. From major retailers like David Jones to Hoyts Cinema and popular cafes, there is always something to explore and enjoy after work.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We're committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!

Apply Now

Ready to take the next step in your career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you'll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.

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