Customer Engagement Specialist Role
Drive business success by showcasing passion for the automotive industry and delivering exceptional customer experiences.
We operate at the forefront of the automotive aftermarket parts market, renowned for quality, expertise, and knowledge. Our team members are valued and appreciated for their contributions.
About the Opportunity:
* Develop strong relationships with customers to address their needs and preferences
* Manage a portfolio of 150 key accounts and meet performance targets
* Promote a culture of excellence in customer satisfaction and drive impactful marketing initiatives
Requirements:
* Excel in a results-driven environment
* Proven experience in sales or customer management (automotive sector preferred)
* Valid Australian driver's license required
* Passion for the automotive industry essential
What We Offer:
A dynamic work environment that fosters growth and appreciation for your dedication.
Key Responsibilities:
Solving Customer Problems through Consultation and Relationship Building:
* Identify and address customer pain points through consultative selling and relationship development
Managing Key Customer Relationships:
* Nurture a network of 150 vital customer connections and consistently meet performance goals
Culture of Excellence and Marketing Initiatives:
* Foster an environment of customer delight and drive compelling promotional activities